Schedule PPM's to Engineers.
1. Schedule work orders with engineers.
2. Scheduling for all responsive repairs; liaising with tenants, client, contractors, and external parties.
3. Scheduling work across all stated contracts.
4. Reacting to emergencies raised by the client and overseeing engineer's attendance.
5. Plan efficiencies of location and response time improvements.
6. Schedule PPM's / WAF's to Subcontractors.
7. Taking ownership of workload daily.
8. Handling customer complaints or queries via telephone, email, or letter.
9. Manage completion of PPM's on Maximo.
10. Manage completion of reactive tasks on Maximo.
11. Client liaison.
12. Support Maintenance Managers in the delivery of contract deliverables.
13. Support to RD and SAM.
14. Production of monthly performance report in a timely manner.
15. Management of Contract performance schedule.
16. Chasing subcontractors' reports/schedules/Quotes.
17. To achieve the team's agreed performance targets and ensure that SLA's are met.
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