Medical Malpractice and Healthcare Claims Adjuster
Apply locations Leeds, United Kingdom
Time Type: Full time
Posted on: Posted 2 Days Ago
Primary Details
Medical Malpractice and Healthcare Claims Adjuster
Leeds/Hybrid
The opportunity
This is a great opportunity to join our dynamic and diverse London markets claims team within Core Claims. We are currently recruiting for a Medical Malpractice and Healthcare Claims specialist to join our expanding team in Leeds. In this role, you will be expected to demonstrate technical expertise, ideally across more than one of our lines of business. Your key responsibilities will include investigating, managing, and resolving claims in an accurate, pro-active manner, ensuring compliance with SLAs and agreed authority levels.
Your new role
* Investigate, manage, and resolve Medical Malpractice and Healthcare claims efficiently and in a timely manner.
* Ensure adherence to SLAs and authority limits while managing claims.
* Support the implementation of the Claims strategy to enable delivery of overall business targets.
* Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments.
* Reserve accurately to ensure that the Company’s liability is always clear.
* Ensure that messages, advice, and correspondence are responded to pro-actively and within agreed timeframes to provide a professional service to brokers and clients.
* Proactively manage estimates and billings calculated by client’s service providers and brokers resolving any discrepancies.
* Regular interactions with key stakeholders including our customers, brokers, and internal partners.
* Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.
About you
* Experience in handling Medical Malpractice and Healthcare claims, including Product Liability and Life Sciences.
* Coaching and mentoring skills.
* Current knowledge of compliance, regulatory and statutory requirements.
* Organisational, investigative, analytical and negotiation skills.
* Ability to make balanced and impartial judgements.
* Excellent communication and presentation skills.
* Relationship Management skills.
* Able to use MS Office applications and strong IT skills.
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. Our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you.
QBE Awards
Some of the awards QBE are proud to have won include:
* AXCO Global Insurance Awards 2024 Winner: Network Management of the Year.
* Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer.
* UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year.
* Working Dads Employer Awards 2023 Winner: Parental Policies Award.
* Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer.
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
What next?
If you have a passion to contribute to QBE’s vision, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents.
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