Your role: The Schools Team Administrator will provide essential administrative support to the Schools Programme, ensuring efficient delivery of services and effective communication with schools. This role will involve assisting with the creation of marketing and promotional materials, managing resources, maintaining records, and providing administrative support for various wellbeing initiatives, including Smart Schools, Wellbeing Ambassadors, Smart Moves and Mentoring programmes. Responsibilities Collaboration & Marketing Support: Work closely with the Project Coordinators and the Marketing and Engagement Team to create promotional and marketing materials across multiple online platforms to raise awareness of Eikon’s services for schools. Document Preparation & Communication: Utilise Microsoft Word, Outlook, PowerPoint, Excel, and other software packages to produce correspondence, reports, and documents as required for the Schools Team. Frontline Support: Assist frontline Schools staff by responding to inquiries received via the Schools’ Team Inbox, preparing handouts, and managing filing of resources to ensure smooth operations. Web & Social Media Content Management: Collaborate with the web designer and marketing team to update content on the Schools Team website and use social media channels to promote Eikon’s services and programmes. Smart Moves Order Management: Work with the Schools Programme Coordinator to manage Smart Moves orders, distribution, stock maintenance, and printing of materials, ensuring quality control, proofreading, and liaising with printers for updates or changes. Record Keeping & System Management: Maintain accurate records of Schools programme delivery, orders, and resource downloads using the Donorfy management system and the Eikon Surrey Schools Resource Log Handover. Order Processing & Data Capture: Use online systems to capture and process order information for various school programmes. Audit & Reporting Support: Communicate with schools regarding the Whole School Audit process, assist with setting up audits, extracting data, and support the Schools Programme Coordinator in compiling Smart Schools reports. Programme Follow-Up & Evaluation: Support the follow-up of programme deliveries (Smart Schools, Wellbeing Ambassadors, Smart Moves) by ensuring evaluation forms are completed and liaising with schools to address service needs. Event & Group Administration: Provide administrative support for events and group activities delivered by the Schools Team, ensuring smooth logistics and documentation. Newsletter Production: Assist with the production, distribution, and coordination of Wellbeing newsletters for schools, ensuring content is relevant and timely. General Administration: Provide general administrative support including filing, archiving, shredding documents, and retrieving information as needed. Reception Support: Cover the reception desk Mon/Thu/Fri 14.00 to 17.00 each week and during periods of absence (e.g., holidays, sickness), ensuring a welcoming and efficient front-of-house service. Answering the telephone and greeting/booking in service users and visitors. Data Preparation for Reports: Gather and prepare data for the end-of-month programme reports, ensuring accuracy and timely submission. Organisational requirements Work within Eikon’s equal opportunities, health & safety, and safeguarding policies at all times Understand and act when safeguarding issues need to be escalated Work as part of a team and attend team meetings, training events and participate fully in 1:1 Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support Work within Eikon’s internal policies, safeguarding and data protection regulations Be responsible for equipment/resources Work some planned evenings or weekends To promote, monitor and maintain health safety and security in the working environment