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About
IT Support Technician required by a well-established school near St Albans.
You must have good customer service skills and IT knowledge to join their existing team.
Purpose of the Job
* Supporting staff and students with their technical issues over the telephone, via email and face to face.
* A general technical understanding of Network Servers & Support.
* Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall.
Skills Required
* Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment, routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person.
The ideal candidate needs to demonstrate:
* Technical experience and ideally worked in a similar type of role previously.
* Ability to diagnose faults and solve technical issues.
* Support existing users at different levels.
* Develop relationships with users and deploy projects.
* Excellent communication skills, both written & verbal.
* Understanding of web technologies, databases, cloud technologies would be a bonus.
Nice-to-have skills
* Hardware
* Active Directory
* TCP/IP
* DHCP
* Databases
* VMWare
* Hyper-V
* Azure
* SQL
* Powershell
* Visual Studio
Work experience
* Desktop Support
* Systems Administrator
Languages
* English
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Technology, Information and Internet
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