About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Description
Your new role
Train Maintenance Centre Manager
Stoke Gifford
Permanent
Monday – Friday
The TMC Manager will lead a team of Production Managers, Team Leaders, Engineers and Technicians to deliver the fleet daily for our customer, including full responsibility for fleet availability and safety.
You will be responsible on behalf of the Head of Operations (UK West) for managing and leading all aspects of TMC operations and technical facilities, including 200+ people, to ensure the daily delivery of a safe and reliable fleet that enhances the customer experience.
* Lead and directly oversee all aspects of TMC operations to ensure the daily delivery of a safe and reliable fleet that enhances the customer experience.
* Deliver operational outputs, ensuring financial targets and contractual obligations are consistently achieved and, where they fall short, take appropriate remedial action to drive improvement.
* Responsible for budgets and over £18M annual operating costs, including achievement of Under/Over Absorption (UOA) and headcount targets set out in OS&M business plan.
* Lead the TMC management reviews, identifying and rectifying any non-compliance and deviation from plan and budget.
* Ensure compliance to OS&M process and procedures to meet the required standards for both internal and external assurance/audit mechanisms in accordance with industry regulations.
* Develop, deliver and implement the key performance metrics for the TMC in order to drive production and business improvement.
* Ensure all aspects of train maintenance including planned exams, defects, investigations, modifications, train presentation and cleaning are delivered to exceed customer expectations.
* Ensure available, reliable and safe units are provided in line with customer dispatch requirements.
* Optimisation of TMC operations and associated maintenance costs.
* Develop and implement maintenance concepts for optimal performance and cost effectiveness.
* Manage all staff rotas, leave, absence and training to ensure Minimum Shift Levels (MSL) are always in place.
* Manage costs through the effective and efficient alignment and coordination of resources.
* Provide technical management and assurance of 3rd party suppliers and contractors.
* Ensure technical investigations are completed and root cause is established in a timely manner.
* Liaise with functions such as Engineering and Supply Chain, as well as suppliers and Original Equipment Manufacturers (OEMs) to identify, allocate, and leverage resources to enable the delivery of production.
* Ensure all train presentation standards are met and KPI checks under the IEP Train Services Agreement (TSA) are carried out and recorded.
* Provide visible safety leadership within the TMC to achieve industry leading safety performance.
* Anticipate, manage and resolve risks and issues and initiate appropriate corrective action.
* Promote, support and comply with all health and safety practices in the workplace in accordance with the Health & Safety at Work Act (HSAW) 1974.
* Ensure compliance with the Common Safety Method (CSM) for risk evaluation and assessment and HSE guidance on managing shift work and fatigue.
* Ensure compliance with Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS).
* Ensure compliance with the Vehicle Maintenance Schedule (VMS); Vehicle Maintenance Instructions (VMI) and Vehicle Maintenance Procedures (VMP).
* Ensure compliance with all defect management processes and procedures including repeat defects and deferred work.
* Monitor maintenance standards, ensure in process checks are carried out and non-compliances are rectified with VMIs amended as required.
* Ensure the technical competence of staff and compliance with Railway Safety Publication 1 (Nov 2016) regarding the completion of safety critical work.
* Manage the personal and professional development of all TMC staff including leadership and management.
* Identify, evaluate and understand any capability gaps and put in place training and education to rectify where required.
About you
* A natural senior leader with recognised ability to influence internal and external stakeholders.
* Previous experience of maintenance production planning and execution.
* Sound knowledge of railway operations, rules, regulations, and previous experience of rolling stock maintenance.
* Experience of Computerised Maintenance Management Systems (CMMS) – SAP, Maximo or Equinox.
Qualifications
* Formal qualifications in mechanical/electrical engineering (degree level) or evidence of working experience equivalent to this level and 5 years of production management experience.
* Safety management qualifications.
* Leadership & management qualifications or equivalent experience.
* Professional registration (or working towards) of engineering institution or Institution of Railway Operators.
What we offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
* Competitive salary
* Annual Performance bonus paid on discretionary basis.
* 25 days holiday
* Pension scheme with contributions up to 9%
* Private medical insurance
* Personal Accident insurance
* Group Income protection
* Group Life Insurance
* Employee Assistance Programme
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Applications for the role will close on Tuesday 18th March 2025.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
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