Job summary
This is an exciting opportunity to be part of a new service being developed from the hospice.
We are looking for individuals who are passionate about delivering high quality service for palliative patients who wish to be cared for in their own homes.
Carry out agreed personal care to patients in the last weeks of life, enabling them to remain in their preferred place of care and death
To undertake a broad range of nursing support activities and duties relating to the support of patients with end of life care needs, usually in their own homes.
Have an understanding of the philosophy and ethos behind the care provided at Wirral Hospice St Johns, and to assist the registered practitioners in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
Ability to recognise changes in patients conditions and act appropriately follow guidances/ report to appropriate health practitioners.
Establish and maintain effective communications with patients, carers and health professionals in a professional manner.
Main duties of the job
Successfulcandidates must possess NVQ Level 2 in Care or equivalent and be able to demonstrateexcellent communication, flexibility and team working skills, basic IT skills,experience of working in an inpatient / residential setting or with lifelimiting illness will be an advantage.
We are looking forcaring and compassionate people who want to deliver high quality care topatients that are nearing end of life.
It will suitsomeone who is confident in dealing with other professionals and has theability to use computerised record systems.
Flexibility,responsibility and professionalism and having positive relationships withcolleagues are key, as are the abilities to uphold our values of being:
Compassionate,Accountable, Respectful, Equitable and Sustainable in regards to your patients,colleagues and across the organisation.
Access to a vehicleand a full driving licence are required for this role.
About us
Wirral Hospice St Johns has a 39 year history of supporting the residents of Wirral who have incurable life limiting illness. The organisation continues to grow and develop in response to the needs of our community. Currently support is delivered by multi professional teams working in our 16 bed Inpatient unit, Outpatient, Wellbeing and Hospice at Home services.
The hospice benefits from being an independent charity allowing flexibility and creativity in the design and delivery of services whilst being firmly integrated with key local NHS providers. Care and support is delivered with integrity and quality.
NHS Superannuation is transferrable for existing members of the NHS Pension Scheme
As an organisation we are committed to developing the skills and interests of our staff to ensure the workforce is motivated and equipped to deliver what is expected of them in a compassionate and competent manner through apprenticeships, formal training and workplace experience.
Job description
Job responsibilities
Job Summary:
Thepost holder will:
ProvideHospice at Home and personal care Services delivered by the hospice multiprofessional team, and supported by Marie Curie night service.
Support and implement the delivery of a seven dayhospice at home and personal care service to patients within a communitysetting as part of a team and under the direction of a registered nurse.
Key Responsibilities:
Clinical
1. Carry out agreed support and personal care visits face-to-face as required
2. Establish and maintain communication with people on routine care matters
3. Act as interface for new referrals to H@H community services
To undertake a broad range of nursing support activities and duties relating to the support of patients with end of life care needs, in their own homes.
Have an understanding of the philosophy and ethos behind the care provided at Wirral Hospice St Johns, and to assist the registered practitioners in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
Ability to recognise changes in patients conditions and act appropriately follow guidances/ report to appropriate health practitioners.
In accordance with the Hospice at Homes processes/systems /guidelines and as defined by the Hospice at Home health practitioner, with minimum direct supervision.
Establish and maintain effective communications with patients, carers and health professionals in a professional manner.
Work in collaboration with your colleagues to ensure the delivery of high quality, safe and compassionate healthcare so care and support are utilised appropriately within the service delivery plan.
In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately.
Provide emotional and practical support to patients carers or family members
Offers basic support /contact family members/ carers after patients death, when appropriate.
Personal / Professional Development
4. To engage in regular Team meetings and safety huddles
5. To engage in team reflective practice opportunities
To engage in annual appraisal process including identifying learning needs and development opportunities.
Completing hospice mandatory training within required time frames through required medium.
Attend additional training as identified by line manager
6. Identify and attend training as highlighted in annual appraisal process.
7. Participate with in-house training opportunities
Organisational Philosophy of Care, Purpose and Values
Wirral Hospice St Johns aims to offer care and support for patients and their families living with a life limiting illness based around what is important to them. It endeavours to meet the holistic needs of our patients physical, psychological, social and spiritual needs and support their loved ones and carers without discrimination.
Wirral Hospice St Johns CARES
So that we can deliver on our Philosophy of Care and Purpose the Hospice has developed the following Values which we uphold in all that we do.
Compassionate : To care for and support patients, families, colleagues and the wider
community with compassion and understanding
Accountable : To be accountable for our own actions and decisions, and to hold each other to account
Respectful : To treat others with respect throughout all interactions, acknowledging and considering differing opinions.
Equitable : To act in an equitable manner for all, ensuring that individual needs are considered and supported
Sustainable : To manage our resources efficiently, optimising use and value, whilst minimising waste
Safeguarding
Wirral Hospice St Johns has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected and that Safeguarding is Everyones Business. As a consequence, all staff are required to adhere to national and local safeguarding policies/procedures and to act upon any concerns in accordance with them.
Equality and Diversity
Wirral Hospice St Johns has given its full commitment to the adoption and promotion of the key principles of equality and diversity of equal opportunities contained within current legislation and the Wirral Hospice St Johns Equality Policy.
Health and Safety
It is the duty of every employee to work in such a way that accidents to themselves and to others are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition, thereby minimising risk. Employees will, therefore refer any matters of concern through their line manager. Similarly, it is each persons responsibility to ensure a secure environment and bring any breaches of security to the attention of their manager.
Confidentiality
In the course of your duties you will have access to confidential material about patients, members of staff or other hospice business. On no account must information relating to identifiable patients be divulged to anyone other than those authorised persons, for example, medical, nursing or other professional staff, as appropriate, who are concerned directly with the care, diagnosis and or/treatment of the patient. If you are in any doubt whatsoever as to the authority of a person or body asking for information of this nature, you must seek advice from your manager. Similarly, no information of a personal or confidential nature concerning individual members of staff should be divulged to anyone without the proper authority having first been given.
General Data Protection Regulations (GDPR)
Wirral Hospice St Johns is required to process personal data relating to its employees, including special categories of personal data, as defined in the General Data Protection Regulations 2018 (the Act)
All such data will be processed in accordance with the provisions of the Act and the relevant hospices policies. For the purposes of the Act, the term processing includes the initial collection of personal data, the holding and use of such data, as well as access and disclosure, through to final destruction.
Other
This job description is intended to provide an outline of the duties and responsibilities of this post, it is not exhaustive and may be modified and developed periodically following discussions between the post holder and the relevant line manager.
Person Specification
Qualifications
Essential
8. NVQ Level 2 in Health and Social Care or equivalent
9. Care Certificate
Experience
Essential
10. 6 months Nursing Auxiliary/HCA
11. Ability to use a range of IT systems
12. Proven ability to provide personal care
Desirable
13. Understanding of life limiting conditions for patients and families
14. Understand information Governance/use of patient information
15. Previous experience of lone working
SKILLS & ATTRIBUTES
Essential
16. Customer facing experience
17. Have a keen eye for detail and the ability to manage a wide range of activities and changing priorities
18. Good organisation skills and ability to work responsively
19. Have a flexible approach
20. Ability to recognise risk and highlight concerns
KNOWLEDGE & UNDERSTANDING
Essential
21. Good Communication Skills
22. Ability to work well as a member of a team
23. Ability to communication with a wide range of people including professionals and service users.
24. Demonstration of compassion and kindness
25. Energy, drive and resilience, ability to work within a changing environment.
Other
Essential
26. Full driving license and access to a car for work purposes.