My client is a Facilities Company who is looking to recruit an experience Helpdesk Administrator in the St Albans area.The successful candidate will be a well presented professional individual. Previous experience within a facilities/building maintenance company is essential environment. The successful will need to be immediately available and able to commit to this contract. Hours Monday – Friday 8am – 5.00pm Allocating Engineer’s jobs and schedules. Raising quotations Liaising with clients and suppliers. Logging emergency calls and closing down jobs when complete. To assist with the control of all financial and commercial aspects of contracts To assist in the production of supporting financial information. To maintain and update both manual and computer records. To prepare and issue predefined reports, which form part of the contract and customer requirement To undertake general office duties relating to the contract including: Correspondence and filing Minutes of meetings Preparation of reports and documentation Updating of electronic records Material ordering and administration Subcontractor’s administration Production of valuations and presentation of results Quote logging and processing Collating timesheets from engineers, chasing and checking quality of data Contract set-up (PPM / System support) Application billing preparation Contract escalation process To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes. To be responsible for the commercial support on the contract through to final account. Cover help desk duties when required. Essential Skills Proven experience in an administration role • Proven experience in the facilities management sector • An understanding of station assets Proficient in the use of standard MS Office packages Proficient in the use of AssetPro