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Lead IT operations for a global software company.
Hybrid infrastructure with a 40+ product portfolio.
Flexible working, coupled with travel to other sites as required.
We’ve teamed up with Datamine, a global leader in technology solutions for sustainable and efficient mining operations. Based in Central Bristol, they operate as part of a much larger global network. The company is part of the Vela Software Group, a subsidiary of Constellation Software Inc. (CSI) - one of Canada’s largest companies (4th largest by market capitalisation), with a portfolio of 1,000+ software businesses worldwide.
What will you do?
We are seeking a highly capable and driven Head of IT Operations to lead and scale Datamine’s IT infrastructure, support, and services across a complex multinational environment. Spanning operations in 20+ countries and serving both mining and non-mining software verticals, this role ensures that technology is a reliable enabler of business success.
This is not a role for someone who wants to operate purely from the top. The ideal candidate will thrive on getting involved in the detail, rolling up their sleeves when needed, and being a hands-on leader. Equally important is your ability to build close working relationships with internal stakeholders. You will be a consistent, visible presence to business unit leaders, helping them translate operational needs into practical IT solutions.
Key Responsibilities:
* Lead global IT operations, infrastructure, networks, and support services across all regions.
* Oversee day-to-day performance, availability, and scalability of IT systems.
* Build and manage a high-performing global IT support and infrastructure team.
* Manage cloud platforms, data centers, and enterprise applications.
* Drive efficiency, automation, and continuous improvement in IT processes.
* Work with business units to understand needs and ensure responsive IT services.
* Develop and manage the IT operations budget, ensuring cost-effective service delivery.
* Oversee vendor management and IT service agreements.
* Ensure compliance with IT operational standards, including SLAs and KPIs.
* Collaborate with the Cyber Security Manager to ensure secure and resilient systems.
What skills will you need?
* Bachelor’s or Master’s degree in Information Technology, Engineering, or related field.
* 10+ years in IT operations, including leadership of multinational teams.
* Proven experience in managing enterprise IT environments across diverse geographies.
* Deep knowledge of infrastructure, cloud computing, service management (ITIL), and system integration.
* Understanding of Azure Cloud & Azure DevOps (and preferably some AWS).
* Knowledge of Windows OS and desktop infrastructure.
* Strong leadership and stakeholder management skills.
* Experience in both mining and non-mining technology environments is a plus.
* Excellent organisational and communication abilities.
What do you get in return?
There are a bunch of benefits on offer at Datamine, including:
* A generous salary in line with your experience, plus annual bonus.
* Hybrid working from their Bristol office.
* Ongoing career development with constant progression opportunities.
* Life Assurance.
* Health Insurance.
* A collaborative and inclusive work environment.
What next?
enable Technology is exclusively managing the recruitment process for this hire. If you would like to be considered, please send your application to [emailprotected].
The first step of the process will be a short screening with the enable Technology team, before a more comprehensive technical interview, on-site with Datamine’s expert IT department.
All applications made directly to Datamine will be sent to the enable Technology team for consideration and initial qualification.
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