Business Support Coordinator Grade 7 £37,068 - £38,058
Business Support Coordinator – LADO – Children Services – Croydon Council
Salary: Grade 7 £37,068 - £38,058
Permanent – 36 hours per week
Hybrid working
Job Purpose
The LADO team provides a key role in safeguarding the children’s workforce across partners in Croydon. The team oversees and manages allegations against adults working with children in schools, nurseries, foster homes, residential care, statutory agencies, and voluntary groups such as scouts, sports, and youth clubs. This business support role is critical in supporting the management of consultations and referrals and assisting the LADOs in providing critical safeguarding guidance and support. The BSO provides minute-taking, record management and retrieval, and other key administrative duties to support professional staff in exercising the authorities' statutory duties.
Requirements
1. Demonstrable experience of providing administrative and organisational support in a demanding environment and within statutory and procedural guidelines.
2. Ability to deal tactfully and responsibly with a range of people face to face and over the telephone.
3. Demonstrable experience of taking accurate records of meetings.
4. Knowledge of common business support systems used throughout the council.
5. Good knowledge and understanding of the customers’ business support requirements.
6. Knowledge of national legislation, policies, standards, and initiatives relevant to this role within a local government environment.
7. Ability to prioritise own workload and that of a large team to meet deadlines in a fast-changing environment.
8. Effective communication skills (both written and oral) in order to represent the work area and deal with customers.
9. Ability to use a range of ICT effectively and with high-level accuracy.
10. Experience of managing competing priorities.
11. Demonstrable experience organising and coordinating events and meetings.
Benefits
You will be valued for your skills and expertise, supported by a team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. We also offer:
* Highly competitive compensation package
* 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and the option to purchase more
* A pension scheme with an average employer contribution of 20%
* Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career
* Management development programmes
* Investment into your wellbeing
* Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, GymFlex, Retail Discounts, and more)
We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance.
Closing date 2 February 2025 @11:59pm
Equal Opportunities and Safeguarding Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check.
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