Job ID: 254825
Store Name/Number: ON-Scarborough (0506)
Address: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA)
Full Time/Part Time: Part Time
Position Type: Regular
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service
* Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
* Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
Store Presentation
* Assist in maintaining standards of cleanliness and organization within the cashier zone.
* Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
* Participate in programs to reduce shortage/loss.
Merchandising and Operations
* Perform shipment receipt and processing in a timely manner.
* Organize and maintain stockroom per company standards.
* Process transfers, damages and testers per company standards.
* Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
* Ensure safety and tidiness standards are respected and maintained at all times.
* Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
* Ensure compliance with sampling policies and procedures.
* Participate in inventory control.
* Designated consultants will be cross-trained in cashier functions.
EXPECTED SKILLS AND QUALIFICATIONS
* 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
* Possess good computer, arithmetic and organizational skills.
* Ability to multi-task, while being attentive to the needs of clients and the business.
* Effective time management, problem solving and communication skills.
* A High School graduate or equivalent.
* Flexible availability including evenings, weekends and holidays is required.
ADDITIONAL INFORMATION
Physical Requirements:
* Work in a fragrance filled environment.
* Lift and carry up to 50 pounds.
* Bend and stretch to stock shelves.
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