Are you an experienced Housing Manager looking for a new challenge? Our client, a leading organisation in the housing industry, is seeking a motivated and dynamic individual to join their team as a Housing Manager. This is a fantastic opportunity to make a real difference in the lives of residents and contribute to the ongoing success of their organisation.
As the Housing Manager, you will be responsible for managing their Old Street scheme and providing a high-quality housing management service to residents. This includes ensuring proper administration, maintenance, and building safety in accordance with organisational values and policies.
Key Responsibilities:
* Lead and manage a team of Housing Officers, Maintenance Officer, and Fire Wardens
* Provide a friendly and professional service to residents, ensuring the highest standards of customer care
* Manage tenancies and occupancy levels, minimising void loss and arrears
* Foster resident involvement and deliver the organisation's strategy
* Handle serious incidents, anti-social behaviour, and complaints efficiently and effectively
* Develop relationships with external partners and provide guidance to residents on various issues
Requirements:
1. Relevant experience, including staff management, void control, and budget management
2. Strong knowledge of housing legislation, building safety regulations, and best practises
3. Excellent ...