Job Title: Sales Advisor (Dutch Speaking)
Job Type: Full-time, Permanent
Location: Birmingham
Salary: £24,250 Per annum
Industry: Sales
We are AT Management (ATM), an established contact centre providing Customer Service solutions for major companies across the UK. We specialise in what we do, and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for individuals looking to join us.
About the Role:
We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to join our team. As an Inbound Sales & Service Advisor, you will be responsible for handling incoming sales inquiries and providing exceptional customer service. You will also make return outbound calls to prospective clients and make calls to those who have enquired in other ways.
Here is more of an insight into what you can expect day to day:
* Making and receiving calls to Customers to discuss existing broadband packages, booking appointments, and up-selling.
* Building rapport with your customers on the phone to maximise opportunities.
* Engaging customers in genuine, enjoyable conversations to understand their needs.
* Through effective questioning, you will be able to understand customer needs to deliver great service.
* Updating databases with customer details and your activity.
About You:
This position is open to all! Whether you are experienced, looking for a new venture, or you are looking to kick start your career, all we ask is that you bring your A-game! We will coach and develop you through a comprehensive training programme before you start speaking to customers to ensure you have all the skills and knowledge required to succeed.
If the below sounds like you, hit the apply button today to begin your journey with us:
* Proficiency in Dutch and English, both written and spoken.
* Driven by success, goal-oriented, and enjoy delivering great customer service in a fast-paced environment.
* Result-oriented with a determined attitude to achieve your KPIs.
* Possessing excellent interpersonal and communication skills.
* Committed and resilient.
* Keen to learn and develop.
* The ability to work as part of a team supporting colleagues where necessary.
* Commitment to excellence.
* IT literate.
We are a Disability Confident Committed Employer and a recognised Menopause Workplace Employer.
Full-time position working 40 hours per week, Monday to Friday.
The shifts available:
9am till 6:30pm
Remote working.
Benefits:
* 24/7 GP cover.
* Life Assurance Cover.
* Company pension.
* Employee discounts.
* Career Progression.
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