Summary
We are looking for a self-motivated, ambitious individual to join a fast-paced team. The role will be office based initially but may become field based, exploring business development opportunities including cold calling, assisting in maintaining the existing customer base. Supporting the current Sales Team with back-office paperwork/quoting, etc.
Wage
£13,312 a year
Training course
IT technical salesperson (level 3)
Hours
Monday - Friday, between 9.00am and 5.00pm.
40 hours a week
Possible start date
Monday 31 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working for this growing and fast paced company, you will be offered a thorough grounding in all aspects of the business and every aspect of the sales process.
You will be fully supported to grow and expand your knowledge.
Your role will include:
* Exploring and pursuing business development opportunities including cold calling
* Assisting in maintaining the existing customer base
* Supporting the current Sales Team with back-office paperwork/quoting etc.
* General office-based duties
* Pump selection and application
* Be an ambassador for the company and its values
Where you’ll work
UNIT 9 BROOKFIELD BUS PK
MUIR ROAD
AINTREE
LIVERPOOL
L9 7AR
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MERCURI INTERNATIONAL (UK) LIMITED
Your training course
IT technical salesperson (level 3)
Equal to A level
Course contents
* Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
* Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
* Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
* Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
* Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
* Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
* Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
* Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
* Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
* Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
* Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
* Logical and creative thinking skills
* The ability to interact effectively and professionally with a range of different types of customer
* Ability to think analytically and to solve problems
* Ability to work independently and to take responsibility
* Ability to work with a range of internal and external people
* Ability to communicate effectively in a variety of situations
* Ability to operate in a secure manner
Your training plan
* You will be undertaking the Technical Sales level 3 qualification. This will be delivered to you by Mercuri International UK. Mercuri are Global Leaders in Sales and Leadership Training, and are a Business Improvement Consultancy
* The duration of the programme is approximately 15 months
* Training is delivered through a series of themed lessons, live virtual learning (VILT), coaching through 1:1 sessions with your nominated coach who will support you for the duration of your journey. We support with directed online learning and face-to-face training when we are able to
* The training and theory are designed to be relevant and applicable to your day-to-day role, it will challenge you and push you to achieve excellence in performance
* The programme will be project-based to support your role and Efaflu - Pump Logic
Requirements
Essential qualifications
GCSE or equivalent in:
* Maths and English (grade C / 4 and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Team working
* Initiative
Other requirements
You will receive 21 days holiday plus bank holidays. Company Christmas shutdown. Free parking on site. Free tea and coffee.