Job Description
Hello Klean | London HQ | Beauty solutions for your water
* Hello Klean is an indie beauty brand based in London, focused on developing beauty solutions for hard water. We have sold over 400,000 products and were featured on BBC Dragons’ Den in 2023. With 700% growth in the last two years, we are on track to becoming a £100m global beauty brand.
🔧 What You’ll Be Doing
You’ll be the operational engine behind Hello Klean—ensuring our supply chain runs smoothly and our customers (and retail partners) get what they need, when they need it.
Your core responsibilities will include:
\t•\tOverseeing supply chain and logistics across DTC, retail, and Amazon channels
\t•\tManaging 3PL partners in the UK, Germany, the US, and the UAE
\t•\tManaging retail purchase orders and wholesale fulfilment
\t•\tForecasting stock, planning replenishment, and minimising excess or out-of-stock issues
\t•\tTroubleshooting delivery issues, including delays, damages, and lost parcels
\t•\tTracking and analysing operational KPIs (inventory health, delivery costs, 3PL performance)
\t•\tBuilding scalable processes as we expand across regions and channels
🧠 About You
\t•\t3–5 years of experience in operations, logistics, or sup...