Job OverviewThe CAFM Manager is responsible for the management, configuration, and optimisation of the organisation's Computer-Aided Facilities Management (CAFM) system. The role ensures that the CAFM system supports operational efficiency, data accuracy, and effective facilities management. This position plays a critical role in integrating technology within our facilities operations to achieve strategic business objectives.
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-· System Management & Optimisation
-· Ensure the CAFM system is aligned with organisational and operational structure
-· Integration & Process Improvement:
-· Vendor & Stakeholder Collaboration:
-· Compliance & Risk Management
Main Duties
-Oversee the configuration, operation, and maintenance of the CAFM system.
-Act as the primary point of contact for CAFM-related queries and troubleshooting.
-Liaise with software vendors and IT teams to resolve system issues or implement upgrades.
-Manage and maintain accurate records of all facilities-related data, including assets, maintenance schedules, space usage, and equipment
-Monitor KPIs to ensure facility management activities are on track and within budget.
-Provide User support and training to facility management teams on how to effectively use CAFM system
-Carry out assurance activities to ensure process/workflow adherence and data accuracy.
-Generate and analyse reports on space utilization, maintenance activities, and operational performance.
-Collaborate with operations teams to identify workflows and processes that can be enhanced through CAFM.
-Continuously identify opportunities for process improvement within the facilities management workflow.
-Ensure a related proceeses are documented and required training is provided operations staff and contractords in the use of the CAFM system
What we are looking for
-Knowledge and experience of CAFM software (e.g., Archibus, Planon, FM:Systems, Maximo), along with IT and data management skills.
-Experience in mobilisation of new contract within CAFM system
-Industry relevant experience in delivery of multi-disciplined FM contract
-Strong communication skills for training users and liaising with other departments and vendors.
-Good analytical skills to identify issues, find solutions, and make data-driven decisions.
-Existing technical qualification Electrical/Mechanical
-Extensive understanding and use of office 365 applications and use