Admin Assistant/Receptionist
£12.50 per hour plus company benefits
Part time hrs – Weekends
A Top 20 Care Home Group 2025!
Awarded ‘One Of The UK’s Best Companies To Work For’
Abbotswood Court is a beautiful 60 bedded residential and dementia care home located in Romsey, near Southampton.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This is a part time role to work weekends with the flexibility of covering week day annual leave and ad hoc sickness. The role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties, you will provide additional administration support to the Home Administrator – predominantly HR-related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Main Responsibilities:
* Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Provide additional administration support to the home's Administrator on a daily basis, predominantly HR-related administration duties.
* Assist with recruitment tasks, sifting CVs, chasing references, and verifying ID documents.
* Organise internal meetings and ensure that any requirements have been actioned.
* Coordinate the staff meal process as applicable to the individual home.
* Respond to any emergency situations as requested by the home.
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification:
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience.
* Professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
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