Summary
At Mitie, we're the UK's leading facilities management and professional services company. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.
Wage
£18,000 a year
Training course
Facilities management supervisor (level 3)
Hours
Monday to Friday 9am to 5pm
40 hours a week
Possible start date
Monday 1 September
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures – for you, for our communities, and for our world.
As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include:
* Support and engage different parts of the organisation and interact with internal or external customers
* Day to day support to on-site teams to ensure timely completion of planned maintenance and reactive works
* Producing business reports and completing company paperwork in a timely manner in accordance with the business needs and KPIs
* Ensuring compliance with Health, Safety, Environmental, and Quality (HSEQ) standards, making safety and sustainability a priority in every task
Where you’ll work
Newport Road
Cowes
PO31 8PF
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
GREY SEAL ACADEMY LIMITED
Your training course
Facilities management supervisor (level 3)
Equal to A level
Course contents
* Supervise the facilities management function.
* Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
* Comply with risk assessments, method statements and safe systems of work and apply control measures.
* Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
* Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
* Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
* Lead a team of facilities personnel.
* Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
* Plan, prioritise and delegate tasks to the facilities team for completion.
* Use information and digital technology to analyse data to monitor performance.
* Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
* Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
* Investigate queries to find underlying cause and identify potential solutions.
* Apply financial management principles in department budget spending.
* Apply continuous improvement techniques to devise potential solutions.
* Communicate with internal and external stakeholders using sector specific terminology through written means.
* Supervise the facilities management function.
* Comply with health and safety regulations, building regulations, codes of practice and organisational policies and procedures.
* Comply with risk assessments, method statements and safe systems of work and apply control measures.
* Supervise others when using facilities management environment tools and equipment for example, plant, machinery, electrical equipment, manual tools.
* Apply sustainable processes and practices, monitoring and solving sustainability problems which impact climate change in the facilities management function within their organisation.
* Use resources to complete tasks, with consideration for cost, quality, safety, security and environmental impact.
* Lead a team of facilities personnel.
* Apply problem solving techniques to create solutions to complex problems within limits of authority within own role and consult line management.
* Plan, prioritise and delegate tasks to the facilities team for completion.
* Use information and digital technology to analyse data to monitor performance.
* Create, maintain and enhance collaborative working relationships with internal and external stakeholders.
* Communicate verbally with internal and external stakeholders Give and receive information. Matching style to audience. Recognising barriers in communication and how to overcome them. Facilities terminology.
* Investigate queries to find underlying cause and identify potential solutions.
* Apply financial management principles in department budget spending.
* Apply continuous improvement techniques to devise potential solutions.
* Communicate with internal and external stakeholders using sector specific terminology through written means.
Your training plan
As part of your Apprenticeship, you will be enrolled onto a Level 3 Facilities Management Apprenticeship which normally runs for 2 years. You will be fully supported by our partnered to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have– and those you have yet to discover!
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C)
* Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Customer care skills
* Presentation skills
* Administrative skills
* Patience