A “Can-Do” Attitude & Excellent Customer Service Required Group Operations Administrator x2 to join a growing company based in Grantham. This is a varied role where you'll be working in a fast-paced, audit-driven environment. As part of a team of 12, you will report directly to the Group Operations Manager and provide support across a wide range of administrative tasks, including project administration and office support. You’ll be part of a friendly and energetic team, where the office atmosphere is lively and full of banter. However, focus is key when necessary—attention to detail is critical in this audit-driven environment. Key Responsibilities: Managing the group email inbox and responding to queries in a timely manner. Handling incoming calls and providing excellent customer service at all times. Assisting with project administration, helping to coordinate project timelines, and maintaining accurate records. Providing office support across various departments as required. Delivering high-quality administrative tasks while maintaining a strong attention to detail. Supporting the wider team to ensure efficient daily operations and smooth workflow. Key Requirements: Proven experience managing an email inbox and responding to queries efficiently. Strong customer service skills with the ability to communicate effectively over the phone and via email. Ability to work in a fast-paced, lively office environment while maintaining focus and accuracy. A “can-do” attitude with a willingness to help and support colleagues. Excellent attention to detail and the ability to work in an audit-driven environment. A positive, proactive approach to administrative tasks and teamwork. Additional Information: This role is based in Grantham and offers free parking. You will receive 25 days of holiday per year, plus bank holidays. The company offers private healthcare and a buy-back holiday scheme. The opportunity to work in a growing company with a strong team atmosphere. If you have a “can-do” attitude and are looking to join a dynamic team where no two days are the same, we’d love to hear from you Apply now to be considered for this exciting opportunity. Full time 37 hours per week 1 hour for lunch