Job summary An opportunity has arisen at the Queens Hospital Burton within Medicine for Elderly and Stroke, for a full time Pathway Coordinator to join our secretarial team. You will be part of an administration team of secretarial staff providing an efficient and professional medical secretarial service, within an established team of Clinicians. You will need to be an enthusiastic and motivated team player with excellent communication and problem solving skills. You will require high levels of tact, diplomacy with the ability to prioritise your own workload effectively. The role will involve taking minutes of meetings which is essential however training can be provided. Responsibilities of this role cover a wide range of administration and secretarial duties including typing clinical correspondence, appointment scheduling, diary management and dealing with a wide range of telephone queries.A flexible approach to workload is essential. Main duties of the job You will have a broad range of administrative skills in particular: Previous secretarial or administration experience Ability to work independently and as part of a team An understanding of the 18-week RTT process Knowledge of the Trust Patient Access Policy Knowledge and familiarisation of medical terminology Excellent organisational and communication skills Knowledge of Word, Excel, Internet and email systems RSA II or equivalent qualification / equivalent experience NVQ level III Business and Administration or equivalent knowledge and skills Audio typing qualification or experience desirable Minute taking experience preferred but training can be provided Closing date of applications: 10 March 2025 Interview date: 24 March 2025 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4 th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata pa Contract Permanent Working pattern Full-time Reference number 320-MED-BUR-1583 Job locations Queens Hospital Burton Belvedere Road Burton on Trent DE13 0RB Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Person Specification Training and Experience Essential A good standard of English to O level / GCSE equivalent Previous administrative and secretarial experience Desirable Medical secretary experience Planning and Organisation Essential The ability to plan, organise and prioritise own work load and work to specified deadlines Must be an effective team player IT Experience Essential Demonstrates IT skills and familiarity with Microsoft Office packages Advanced keyboard skills / audio / copy typing Desirable Trained / Access to Trust systems such as Lorenzo and TA Good level of typing speed and accuracy Digital audio typing experience Physical Essential Extensive use of PC and other office equipment Person Specification Training and Experience Essential A good standard of English to O level / GCSE equivalent Previous administrative and secretarial experience Desirable Medical secretary experience Planning and Organisation Essential The ability to plan, organise and prioritise own work load and work to specified deadlines Must be an effective team player IT Experience Essential Demonstrates IT skills and familiarity with Microsoft Office packages Advanced keyboard skills / audio / copy typing Desirable Trained / Access to Trust systems such as Lorenzo and TA Good level of typing speed and accuracy Digital audio typing experience Physical Essential Extensive use of PC and other office equipment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust Address Queens Hospital Burton Belvedere Road Burton on Trent DE13 0RB Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)