Job summary
Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individual to join our RISE Services as a Waiting List Co-ordinator on a full-time basis, within the Intervention Pathway Hub Team.
The post holder will have excellent organisational skills, effective communication skills and the ability to be innovative in regards to the way in which clinical assessments and interventions are co-ordinated. Attention to detail is imperative and experience processing complex information is beneficial.
You will play important roles supporting our Child and Adolescent Mental Health Service and will be base cover activity within the RISE Specialist Mental Health Services.
This role will be office based at The Abbey RISE Centre in Nuneaton.
Main duties of the job
* To effectively manage and efficiently co-ordinate a centralised waiting list providing support to Child and Adolescent Mental Health Services (CAMHS) within Specialist Mental Health.
* To be the first point of contact, co-ordinating the waiting list allocations, activity and group sessions for services.
* Liaise and work closely with Clinical and operational team Leads.
* Use own initiative and able to work unsupervised, undertaking specific project work as and when necessary.
* Plan and manage a range of complex duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.
About us
RISE is made up of several different services, each led by mental health specialists, who work with other local services and professionals to support Young people and their families. This is an exciting opportunity to join our RISE Services.
RISE aims to build resilience and empower children and young people (as well as the adults in their lives) to know where to go for help and advice.
The Intervention Pathway Hub Team strives to support an efficient and transparent intervention pathway for young people and families, through Specialist Mental Health Services in RISE, alongside providing accurate data to assist future developments.
Date posted: 24 February 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £26,530 to £29,114 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 444-7028867-CG
Job locations
The Abbey RISE Centre
Upper Abbey Street
Nuneaton
CV11 5DN
Job description Job responsibilities
For more information on this role please see the attached Job description and Personal Specification.
Person Specification
Qualifications Essential
* QCF Business Administration Level 3
* Good General Education (eg. GCSE English and Maths A-C)
Knowledge and Skills Essential
* Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion.
* Ability to manage and prioritise own and other's workload and use own initiative.
* Excellent knowledge and understanding of reception/office procedures.
* Ability to take and transcribe notes of meetings in a timely manner.
* Understand confidentiality and apply the principles in every day working practice.
Experience Essential
* Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access).
* Experience of working in a supervisory role and delegating work.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Coventry and Warwickshire Partnership Trust
Address: The Abbey RISE Centre, Upper Abbey Street, Nuneaton, CV11 5DN
Employer's website: https://www.covwarkpt.nhs.uk/
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