An exciting opportunity has arisen for an Enhance Reception Service (ERS) officer to join an adult social work team. Providing a front-line reception service to supported people, families and other relevant persons dealing with enquiries via telephone calls and emails ensuring that calls are logged. Any enquiries are logged and directed to the most appropriate person or signposted to resources within appropriate timescales, as part of a responsive service. The post holder will work 35hrs a week.
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
* 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
* Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
* Biennial incremental progression until top of your payscale is reached
* Membership of the Local Government Pension Scheme. For further details visit
* Up to 6 months full sick pay and 6 months half pay dependent on length of service
* Carers Leave
* Up to 4 weeks paid Paternity Leave
* Access to Health & Wellbeing support
* Ongoing opportunities for Learning & Development
* Cycle to Work Scheme
* Lift share Scheme
* Car Lease Scheme
* Technology Benefit Scheme