Call your Nan! Civs is looking for you!
When Civerinos started out, Mr C wanted to create the kind of place you could hang out with family and friends. A cool, independent, family-owned neighbourhood pizza bar based on his time in NYC and nod to his Italian roots.
The journey so far has been incredible. Staying true to Nonna’s own recipes and throwing in some NYC attitude (that nonna would have backhanded for), Civerinos has been serving New York, Italian street to Edinburgh since 2014.
At Civs, we aren’t wanting to be the biggest and the best, we are wanting to be your favourite. Your favourite place to work and everyone’s favourite place to grab a slice. This is our tone throughout the business. Be humble, be kind and smash it!
Job Description
We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organising the team schedule.
Assistant Manager Responsibilities:
* Ensuring company policies are followed.
* Optimising profits by controlling costs.
* Hiring, training and developing new employees.
* Resolving customer issues to their overall satisfaction.
* Maintaining an overall management style that follows company best practices.
* Providing leadership and direction to all employees.
* Ensuring product quality and availability.
* Preparing and presenting employee reviews.
* Working closely with the general manager to lead staff.
* Assisting customers whenever necessary.
* Organising employee schedule.
* Ensuring that health, safety, and security rules are followed.
* Taking disciplinary action when necessary.
* Ensuring a consistent standard of customer service.
* Motivating employees and ensuring a focus on the mission.
* Maintaining merchandise and a visual plan.
* Maintaining stores to standards, including stocking and cleaning.
* Completing tasks assigned by the general manager accurately and efficiently.
* Supporting general manager as needed.
Assistant Manager Requirements:
* High school or equivalent education level.
* Stable work history.
* Must be self-motivated and possess the desire for self-development.
* Have the ability to work autonomously when required.
* Be a team player.
* Be dedicated to customer satisfaction and a great customer experience.
What We Will Bring:
* Employee assistance program
* Access to the skills network
* Salary Overtime pay (yes actually!)
* Staff food
* Company events
* Potential for additional earnings, extended leave and additional support
* Healthy attitude toward life balance
Job Types: Full-time, Permanent
Pay: £14.00-£15.00 per hour
Expected hours: 30 – 45 per week
Additional Pay:
* Performance bonus
* Tips
Benefits:
* Casual dress
* Company events
* Discounted or free food
* Employee discount
* Health & wellbeing programme
Schedule:
* 10 hour shift
* 8 hour shift
* Monday to Friday
* Weekend availability
Work Location: In person
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