STORE MANAGER
Location: Lee-on-Solent (High Street) PO13 9BU
Hours: Full-time, 40 hours per week
Salary: £27,000 - £30,000 per annum
About Us
Raw Pet Food Pantry is a specialist retailer dedicated to providing top-quality raw pet food. We are passionate about pet nutrition and offer an exceptional range of products to our customers. As we continue to grow, we are looking for a motivated and experienced Store Manager to lead our Lee-on-Solent store and contribute to our success.
The Role
As the Store Manager, you will report directly to the company director and take full ownership of the day-to-day operations of the store. You will also be responsible for overseeing the on-site groomers, ensuring that all store targets and departmental objectives are met. This is a full-time position, with some weekend work required (3 Saturdays out of 4).
Key Responsibilities
• Recruit, train, and support staff to ensure exceptional customer service and maximise sales
• Oversee stock management, including supplier orders, stock rotation, and inventory levels
• Coordinate stock transfers between the Lee-on-Solent and Shedfield stores
• Maintain high standards of store presentation and cleanliness
• Build and nurture relationships with customers, retail partners, and grooming customers
• Manage commercial activities, including promotions, events, and product margins
• Set and manage store goals and targets, ensuring they are met
• Demonstrate confidence, positivity, and helpfulness, and contribute innovative ideas to enhance the business
Skills and Experience
• Solid retail background, with experience at Head of Department or Supervisor level
• Strong computer literacy, with familiarity in retail software (Lightspeed) is desirable
• Proven experience in staff management and leadership, including scheduling, absence and holiday management, timesheet administration, and issuing fair, rolling rotas within set timeframes
• Ability to efficiently manage both shop floor operations and administrative duties
• Excellent written and verbal communication skills
• Strong commercial awareness with a strategic mindset
• Confident, positive, and proactive, contributing your own ideas to drive business growth
• Genuine passion for animals and their well-being
• Product knowledge around raw pet food and feeding practices is desirable
Benefits
• Monthly bonus incentives
• Staff discount on store products from day one for you and your pets
LIVE RAW, BREATHE RAW
You may also have experience in the following: Head of Department, Store Manager, Deputy Store Manager, Shop Manager, Assistant Shop Manager, Retail Manager, Retail Management, Pet Store Manager etc.
REF-(Apply online only)