3 months contract with a local authority Job Purpose Part of a team of professional officers to provide an efficient, high quality service private sector housing service that reacts quickly to all enquiries, service request and complaints. To assess the nature, extent and urgency of the enquiry and make effective use of advice, risk based interventions and enforcement action, including civil penalties, to improve housing conditions and ensure that all homes in the private sector are safe and habitable. To assess housing conditions and management in private sector housing, give advice and take action as necessary, including enforcement action to ensure that living conditions and management standards are brought up to satisfactory standards. Key Duties/Accountabilities Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’. Raise awareness and provide advice and guidance on compliance with the Council’s property licensing schemes and statutory obligations under Parts 1 to 4 of the Housing Act 2004 and other relevant legislation in accordance with the Council’s scheme of delegation. Deliver presentations and briefings to management, other colleagues within the Council and/or external stakeholders Develop and maintain close working relations with Council services and a wide range of other stakeholders, in order to facilitate the flow of information, encourage joint working and co-operation, achieve the prompt resolution of complex problems, and ensure that, even where an input is required from a number of teams, service delivery is well co-ordinated and the service user is kept fully informed of developments. Essential Experience Required Broad experience of using environmental health and housing legislation to enforce and raise standards in private sector housing is essential. Experience of making presentations and briefings to management, other colleagues within the Council and/or external stakeholders is essential. Experience of acting as a witness on behalf of an employer and/or appearing in court or at an inquiry to give evidence and be questioned as a witness is essential. Essential Qualification Required Educated to degree or diploma level in a relevant area, or equivalent and relevant operational experience is essential. Additional information to note Working hours: 36 hours per week. UK driving licence or equivalent, and the use of a suitable vehicle at all times Enhanced DBS is required for this role. The role closes soon, please apply ASAP.