Job summary This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested We are looking for a self motivated, experienced individual with excellent communication, organisational and secretarial skills to support the administration functions within our Early Supported Stroke Discharge Service. The successful candidate must be flexible and adaptable with the ability to prioritise tasks and work calmly under pressure, together with excellent customer service skills. Thisis an excellent opportunity to work as part of a dynamic team where you can develop and grow. Hours of work are 0800-1600hrs Monday - Friday (flexible working will be required in future to accommodate a seven day working week). Main duties of the job The post Holder will provide Clerical support to the Community Early Supported Discharge (ESD) Team, by carrying out administrative and secretarial duties in line with the day to day running of the service. They will assist in shaping the future delivery of the Service for South Birmingham. Working closely with the Stroke Service Manager and the ESD Team, the post holder will take lead responsibility for managing the Community RiO system within the team. They will work autonomously, prioritise team workload and take responsibility for assisting and supporting all team members with inputting data. Main duties of the job Provide a comprehensive Administrative service to the Early Supported Discharge Team. Utilise a range of computer programmes with the ability to draft documents using advanced keyboard skills,including reports, to a high standard. Arrange/confirm appointments and meetings as required, making appropriate provisions 1.1. booking venues and equipment for patients and staff. Maintain an electronic diary and arrange appointments for the appropriate staff across the service. Provide a confidential and efficient secretarial service to the appropriate staff across the service being guided by the Trusts policies and procedures and the support of peers and senior staff. Have a high level of interpersonal skills with the ability to communicate effectively and appropriately with patients, healthcare professionals, senior medical staff and senior managers. Communicate effectively and sensitively with confidential, contentious and/or complex issues with the ability to exchange sensitive information with fact or empathy; displaying skills of negotiation and persausion where co-operationmay be desired. About us Be Part of Our Team BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. IMPORTANT Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process. Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address. Date posted 11 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year N/A Contract Permanent Working pattern Full-time Reference number 820-6707395-ASR Job locations Assessment and Treatment, Moseley Hall Hospital Alcester Road South Birmingham B13 8JL Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Job description Job responsibilities For further details on the main responsibilities, please see the attached job description and person specification. Person Specification Essential Essential Relevant experience in an administrative support role Experience of using MS packages (Word, Excel, PowerPoint, Outlook Experience of co-ordinating diaries and arranging meetings Experience of providing meeting support, minutes, agenda's etc Able to work on own initiative and as part of a team Ability to take accurate minutes/notes Positive and flexible approach to work Desirable Audio dictation and transcribing skills Desirable Desirable Experience working in the NHS or public sector Desirable Desirable Audio dictation and transcribing skills Person Specification Essential Essential Relevant experience in an administrative support role Experience of using MS packages (Word, Excel, PowerPoint, Outlook Experience of co-ordinating diaries and arranging meetings Experience of providing meeting support, minutes, agenda's etc Able to work on own initiative and as part of a team Ability to take accurate minutes/notes Positive and flexible approach to work Desirable Audio dictation and transcribing skills Desirable Desirable Experience working in the NHS or public sector Desirable Desirable Audio dictation and transcribing skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Birmingham Community Healthcare NHS FT Address Assessment and Treatment, Moseley Hall Hospital Alcester Road South Birmingham B13 8JL Employer's website https://www.bhamcommunity.nhs.uk/ (Opens in a new tab)