The Staffing Network is a labour provider across the UK and we are working in a partnership with a market leading company who are looking for a Operations Admin
Shift Pattern and Hours of Work:
Monday to Friday - Start time range between 08:00am-09:00am 08:00-18:00 Required to work 1 weekend in 3
Pay rate: £11.44 p/h
The role involves:
1. Support the operations function with administering the Warehouse Management System.
2. Reporting to the Warehouse Manager Processing and maintaining customer requirements on the relevant systems, ensuring accurate data entry in a timely manner
3. Ensures transactions are completed in line with departmental KPIs.
4. Captures customer or internal non-conformances on the relevant system, ensuring non-conformances are kept up to date with the most recent information.
5. Knowledge the customer orders & process the orders accordingly.
6. Liaise with the customer regarding collections dates & times.
7. Advise the customer regarding any shortages or discrepancies when the order is input on the system.
8. Book Transport on behalf of the customer if is required.
9. Process returns / rejections.
10. Provide excellent customer service by answering customer inquiries and resolving issues promptly and efficiently.
11. Handle a high volume of incoming calls and emails from cus...