NEW VACANCY - Our client is looking for a bright, experienced customer services & operations clerk to join their Heathrow courier / Express division. Duties include: Daily Duties will include: Taking bookings via telephone and email Resolve customer queries and complaints Provide Quotes to customers Arranging courier / express shipments Updating customers Liaising with transport & warehouse team Entering jobs into system Update POD's on all consignments Experience Previous customer service experience advantage (Training is provided) Strong Microsoft office skills, Excel, Word High level of attention to detail Monday to friday 9.00-17.00pm You must have a full 5 year checkable work history and a DBS