Title: Temporary Sales Office Administrator
Reports to: Sales Office Team Leader
Based at: Brookhouse Mill
Main Duties: To contribute to the effective running of Cormar’s Sales Office. Daily duties include receiving and inputting business to business Sales Office orders using a web-based portal ordering system, dealing with all types of enquiries, chasing deliveries, checking price enquiries, and any other duties as directed by the Team Leader.
Key Responsibilities:
* Contribute to the achievement of the organisation and department goals through completion of daily duties to required standards.
* Taking sales calls and ringing customers.
* Enter orders promptly and accurately.
* Problem solve in line with the customers' requirements.
* Apply a professional manner when dealing with customers both internal and external.
* Flexibility to cover team and other duties as and when required.
* Participate in, and make a positive contribution to improvement teams.
* Adhere to and promote the Cormar Values.
* Demonstrate attitude and behaviours which make a positive contribution to the team, department and company.
Other:
* Contribute to company improvement initiatives (e.g., MSQ surveys, culture surveys).
* Understand how own role impacts on organisation and department objectives.
* Support Team Leader to deliver the above objectives.
Skills / Qualifications:
* Ability to communicate effectively within the team, in the wider organisation and with customers.
* Knowledge of how the department works and how it fits in with the rest of the organisation.
* Ability to work under pressure and to agreed deadlines.
* IT and administration skills commensurate with effectively fulfilling the role.
* Reliable, punctual, conscientious and motivated to carry out the works required.
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