Description
Contract: Permanent, part time, 14 hours over 2 days per week
Salary: £8,760 (FTE £21,840)
Location: Swan Street, Warwick, CV34 4BJ
Closing date: Wednesday 20 November 2024
We’re recruiting an Assistant Shop Manager for our wonderful shop in Swan Street, Warwick!
Your new role will be essential in supporting our cause, making a positive impact on the lives of animals in need.
Join us and be part of something truly special!
More about the role
With over 50 charity shops across England and Wales, Blue Cross is supported by a network of generous donors who provide a variety of items—from clothing and books to toys, household goods, and soft furnishings. In addition to these pre-loved treasures, we also offer a range of new products in our shops and online platforms. Every item sold helps fund our vital work: supporting sick, injured, and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary, and education programmes.
As our Assistant Shop Manager in Warwick, you'll play a crucial role in our shop’s daily operations. You’ll work closely with the Shop Manager to manage donations, organise displays and merchandising (including our new product range), coordinate stock deliveries and collections, keep accurate records, and handle cash with care.
But that’s not all—you’ll also inspire and lead a fantastic team of volunteers. Your role will involve recruiting, training, and motivating them to ensure they’re fully equipped to support our cause.
Together with the Shop Manager, you’ll help shape the shop’s local impact, creating a welcoming and engaging space for both customers and volunteers.
Our shops open Monday to Saturday, 09:00 to 17:00. Your shift pattern may vary week by week to accommodate business needs and the availability of staff and volunteers, including weekend work and occasional lone shifts. Flexibility is key, as there may be times when you’ll need to cover for the Shop Manager, necessitating additional hours.
About You
You’ll bring with you:
* Previous experience in a retail environment
* Cash handling and reconciliation expertise
* A knack for leading and motivating a team
* Excellent customer service skills and a positive, friendly attitude
* Strong computer and administrative skills
It would be wonderful if you also had:
* Experience in managing volunteers
* Some background in fundraising
Why Blue Cross?
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
At Blue Cross, we’re dedicated to providing you with a supportive and rewarding working environment where you feel valued throughout your career with us.
Our generous benefits package includes:
* 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
* Pension scheme with enhanced employer contribution
* Life assurance
* Unlimited access to an employee assistance programme
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife
* Recognition scheme
* Annual volunteer days
* Claim for professional fees
* Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
How to apply
Click the apply button below and complete the online application process before the closing date on Wednesday 20 November 2024.
Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch either via email at jobs@bluecross.org.uk, via telephone on 01993 825515 or if you would prefer a video call then we can arrange this using Microsoft Teams.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you