We have an amazing opportunity to join our BTL family as a PERMANENT Weekend Gift Advisor (M) in our shop in LEWES. Our teams have a real passion for our beautiful products and a natural warmth that enables them to deliver the exceptional customer service we are renowned for. About Us - We are loved for our difference - We know that family matters - We understand the importance of work-life balance - We celebrate the joy of giving About You - You are a great communicator - You welcome our customers with a warm smile - You love our products as much as we do - You are inspiring and positive - You love to work as part of a team Responsibilities - Ensure our excellent Customer Service Standards are maintained - Take responsibility for helping to reach set financial targets without pressure selling - Have a good understanding of Policies and Procedures - Ensure all administrative tasks are completed on time - Maintain excellent product presentation and knowledge in line with company standards - Follow good housekeeping principles by ensuring the store is clean and tidy at all times - Provide excellent service at till points and ensure cash and till procedures are followed correctly - Attend and participate in all training sessions and staff meetings - Maintain awareness of Health & Safety compliance - Follow all security measures Rewards and Benefits - Attractive hourly rate from £7 with a performance-related review - Pro-rata paid holiday entitlement of 5.6 weeks (incl. Bank Holidays) - 20% Staff Discount Hours of Employment Extra hours over and above your regular hours of employment will be required to support the business. Unlike many retail companies, we do try to offer our staff a consistent rota, however, flexibility is required with adequate notice.