We are working closely alongside a Local Authority in Lewisham to assist with the appointment of an Enforcement Support Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £20.45 - £26.55 per Hour Responsibilities: Debt collection, including proactive debtor case management. Handling telephone calls, including managing difficult conversations and resolving conflicts effectively. Processing card transactions and other back-office administrative tasks. Utilizing reporting systems and providing updates to line management. Requirements: Experience in the debt recovery industry, ideally with knowledge of the Taking Control of Goods Regulations 2014. Strong call-handling skills, with the ability to manage difficult or sensitive conversations professionally. Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. RQ1457257