Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end-to-end portfolio of market-leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services, and Cyber Security & Networking.
Values: Open, Trusted, and Bold
* HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
* Fortinet: Elite VIP Program – one of only 2 in the UK
* Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Job Description
Providing support to the Sales team with services and product opportunities. Being a good communicator, relationship builder, confident, exhibiting excellent administrative skills, having good attention to detail along with a “can do” attitude, to best support Sales, our customers, and our Finance Team.
Key Responsibilities:
* Managing daily the sales teams’ requests and issues.
* Working with our suppliers to obtain pricing for an array of hardware, software & services.
* Working with our vendors to negotiate discount levels and utilizing available vendor programmes.
* Processing orders on internal systems.
* Liaising with customers, providing quotations and order updates.
* Providing administrative support as and when required and acting as the office point of contact for the team.
* Requesting quotes from suppliers and distribution.
* Chasing order placement, and providing progress updates in Sales Forecast/CRM.
* Responsible for obtaining weekly updates from the Sales Team to ensure all opportunities are updated and correct in the internal forecasting tool.
* Converting opportunities to “won” as orders are received.
* Taking an active role to ensure the company meets forecasted product targets.
* Various other duties to include: Escalate pricing as required, creating customer quotes, raising purchase orders, chasing order placement, liaising with suppliers to update on orders, coordinating shipping, and triggering billing.
Key Skills and Experience:
* Must possess strong administrative skills.
* Accurate keying/data input skills.
* Proficient in MS packages including Word, Excel, and Outlook; working knowledge of CRM is highly desirable.
* Excellent communication skills both oral and written.
* High level of accuracy and attention to detail.
* Dynamics 365 and Salesforce experience desirable.
Additional Information
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for the role, please get in touch.
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