Job Summary
Are you a dynamic, highly motivated senior cloud engineer with the ability to work under pressure in a fast moving cloud platform? Do you have a well-honed aptitude for problem solving and service optimisation? Do your strengths include leadership, collective-ownership, collaboration, and motivation toward achieving and maintaining high quality standards?
Social Security Scotland is looking to recruit a number of Senior Cloud Engineers to help develop our Amazon Web Services platform.
The Senior Cloud Engineer role will be within the Engineering and Cloud service branch focused on the maintenance and delivery of our AWS hosting platform. There will be regular interaction with colleagues in the CDO Architecture team, Cyber Security Team, Applications Development teams, and a number of suppliers involved in the provision of the Division’s software and infrastructure.
A Lead Infrastructure Operations Engineer (Senior Cloud Engineer) will lead one or more specialist teams to support, manage, and maintain the core infrastructure that underpins production services. You will use your experience and technical skills to mentor Cloud Engineers and Associate Cloud Engineers in order to build greater capability.
This role may also require some out of hours working due to production releases or scheduled maintenance, but any instances will be communicated and agreed with advance notice.
DDaT Pay Supplement
This post attracts a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 months DDaT competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are temporary payments designed to address recruitment and retention issues caused by market pressures and are subject to regular review. This post is part of the Scottish Government DDaT profession. As a member of the profession, you will join the professional development system, currently BCS Role Mode plus.
Job Description
* Manage service components to ensure they meet business needs and performance targets.
* Deal with high impact, complex change requests.
* Write and interpret code (Python and Ansible preferred).
* Identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions.
* Lead the investigation and resolution of incidents.
* Take accountability for issues that occur and be proactive in searching for potential problems.
* Initiate and monitor actions to investigate patterns and trends to resolve problems.
* Effectively consult specialists where required.
* Determine the appropriate remedy and assist with its implementation.
* Determine preventative measures.
* Draft and maintain procedures and documentation.
* Identify process improvements and contribute to the definition of best practice.
Person Specification
Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about how we assess the Success Profile elements.
Essential Experience
* Able to provide business and technical leadership to a team of experienced technologists, evidencing a deep understanding of Cloud and DevOps platforms such as AWS, Jenkins, Terraform, and Elasticsearch to provide strategic direction in one or more of these areas.
* Evidence of delivering continual service improvement; willing to challenge established practices, using evidence to deliver a better service to the business as a whole. This will include a vision for streamlining processes and reducing costs to ensure focus on delivering support for new business critical technologies.
Technical/Professional Skills
This role is aligned to Senior Infrastructure Operations Engineer within the IT Operations job family. Please review the following to understand the skill expectations - Infrastructure Operations Engineer - Government Digital and Data Profession Capability Framework.
We will assess you against the following technical skills during the selection process:
* Availability and capacity management - (Level: Working)
* Change management - (Level: Practitioner)
* Coding and scripting - (Level: Working)
* Continual service improvement - (Level: Working)
* Incident management - (Level: Practitioner)
* Ownership and initiative - (Level: Practitioner)
* Service focus - (Level: Working)
* Technical understanding - (Level: Working)
Behaviours
* Leadership (Level 4)
* Changing and Improving (Level 4)
You can find out more about Success Profiles Behaviours, here: Success Profiles - Civil Service Behaviours.
Benefits
* Annual Leave - You will receive 25 days annual leave on joining us. This will increase to 30 days after four full years of service. You will also have 11.5 public and privilege days of leave every year. We also offer Flexi-time. Any extra hours you've worked can be taken as leave when suitable.
* A Civil Service Pension - This job comes with a Civil Service pension. New joiners to the Civil Service will join a career average pension scheme as standard.
* Healthy work-life balance - We can offer the possibility of full-time, part-time, term-time, and job shares. We also encourage flexible working.
* Discounts - You can enjoy a vast range of retail, travel, and lifestyle discounts through our benefit scheme.
* Personal support for you - Our Employee Assistance Programme gives you confidential, independent information and guidance 24/7.
* Volunteering special leave - Up to six days paid special leave a year for volunteering. We support our staff to help causes important to them.
* Great locations - Our bright and modern offices in the heart of Dundee and Glasgow have been designed with staff in mind. Both locations are ideal for public transport.
Things You Need to Know
Selection Process Details
Expected Timeline (subject to change)
Sift - w/c 13th January 2025
Interview – w/c 27th January 2025
Location – In Person in either Dundee or Glasgow
To apply please submit an application form by clicking on the ‘Apply at Advertisers Site’ button.
Feedback will only be provided if you attend an interview or assessment.
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