Service Manager - Eating Disorders Norfolk and Waveney
An exciting opportunity has arisen to work in the Eating Disorders Service across Norfolk and Waveney to learn new skills and gain experience. We are looking for a dynamic leader to operationally manage the team which comprises medical and psychology teams, mental health practitioners, and support workers.
You will be responsible for ensuring the smooth and efficient running of the service with a focus on patient quality, staff wellbeing and performance improvements. The role will be based from either Norwich, Great Yarmouth or Kings Lynn with some travel between sites. Flexible working will be considered.
You will also be responsible for building upon the good practice in the service, continuing with the development of our ARFID pathway, our day treatment centre The Lighthouse and supporting us to reach accreditation.
You will be well supported by Clinical Team Managers, MDT and the wider Care Group leadership team in working towards the aims set out in the Care Group's Quality Strategy.
Main duties of the job
* To fully support the Service Director and other Service Managers with the strategic and operational planning and delivery of care within Specialist Services.
* To be responsible for ensuring the effective management of the day-to-day operational / clinical issues arising within the Eating Disorders Service Line.
* To actively monitor performance, quality, safety and service development within their service areas, in line with locality and Trust-wide policies and protocols.
* To continuously improve performance with key performance indicators and ensure that their team(s) are providing a responsive, high quality service to clients, their families and carers and meeting commissioner and stakeholder expectations.
* To model behaviours that put patient care at the heart of service delivery.
About us
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing and older people's services across Norfolk and Suffolk. We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide.
Job responsibilities
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Person Specification
Experience
* Significant experience working within and Managing clinical services.
* Significant experience of clinical performance management.
* Extensive experience of managing services at a senior level.
* Working in mental health.
Qualifications
* Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level.
* Recognised post graduate management qualification or equivalent experience.
* Masters level education or demonstrable equivalent experience.
* Experience of managing health and social care integrated services.
Other
* Ability to travel independently.
* Positive attitude to change. Able to work effectively and collaboratively as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£50,952 to £57,349 a year gross per annum.
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