Retail Customer Service Advisor - Fine Jewellery Company & The Jewellers – Birmingham - £24,500 basic + performance related bonus
Are You Ready to Shine in the World of Fine Jewellery?
* Do you have a passion for luxury retail?
* Can you turn a casual shopper into a loyal customer with your charm and expertise? Are you ready to be the face of our prestigious brand? If so, we want to hear from you!
What Will the Role Involve?
* Engage Clients: Greet clients with enthusiasm, actively listening to their preferences to build authentic connections.
* Showcase Product Expertise: Immerse yourself in our stunning jewellery collection, showcasing the materials, designs, and craftsmanship that set us apart.
* Achieve Sales Excellence: Crush personal and team sales targets while providing tailored recommendations that create unforgettable shopping experiences.
* Ensure Customer Satisfaction: Deliver top-notch service that leaves a lasting impression and addresses client inquiries with finesse.
* Collaborate for Success: Team up with in-store colleagues and the e-commerce team to elevate the customer experience through creative insights and visual merchandising.
What Can We Offer You?
* Bonus: Performance Related Bonus Scheme.
* Generous Leave: 25 days holiday plus 8 Bank Holidays, with the option to purchase an additional 5 days per year.
* Cycle to Work Scheme: Worth up to 5% of your basic salary.
* Pension Scheme: Generous contributions to help you plan for the future.
* Company Events: Engage and connect with your colleagues.
* Employee Discounts: Enjoy savings on all our products.
* Health & Wellbeing Programme: Support for your physical and mental health.
We Value:
* INTEGRITY: We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.
* AGILITY: With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.
* AMBITION: We push boundaries, make bold bets, and strive to be the best in every aspect.
* CLARITY: Through straightforward communication and well-understood goals, we encourage ideas and value honesty.
* EFFICIENCY: Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.
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