IO Associates are working closely with a growing digital transformation consultancy in their search for a passionate Service Designer to join the team on a permanent basis.
You will play a crucial role in designing end-to-end services that meet user needs while working within complex policy environments.
Depending on the projects, you will mostly be operating close to London, plus working from home with the need to visit customers along the M4 corridor regularly.
Due to the exciting nature of the role and the projects you will be working on, you must hold an active SC Clearance to be eligible.
Essential Skills & Experience:
* Experienced as an in-house or as a consultant in the Service Design field, ideally in an agile environment within multidisciplinary teams
* Have strong experience with or exposure to the GDS Design Principles, System and Service Manual, delivering projects and products to these principles
* Proven track record in working with customers to gather requirements and translate them into effective solutions.
* Excellent communication skills with the confidence to lead meetings and workshops with senior and C-suite stakeholders
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