Location: Birchwood (Hybrid)
Contract: 6 months (highly likely to extend)
An exciting opportunity to work as part of the Inbound Supply Team who are responsible for managing supplier schedules and performance whilst helping drive customer availability and profitable growth for the business.
This role is essential in ensuring that leadtime supplier schedules are acknowledged and managed into the business on time, in full and compliantly, as well as ensuring that all supplier arrears and customer backorders have relevant and up-to-date promise dates or robust action plans in place to recover. This role also requires timely action, responding to escalated customer requirements, managing internal and external expectations and challenging supplier performance.
The success of this role is achieved through a tenacious work ethic and belief in delivering best in class customer service.
Additional Info:
* Limited travel required (Less than 5% of working time).
* Hybrid working - office and working from home
* Flexibility around core working hours
Description:
What You Will Do:
Ensure that all customer backorders have a relevant and up to date recovery/availability date.
Manage communication to the Customer Services group where a recovery date is not provided.
Report supplier adherence to processes surroun...