Liverpool University Hospitals NHS Foundation Trust
This role is responsible for working as part of the team in delivering training, ensuring roster production within junior doctor rotational timelines.
The main purpose of the role is to be a key member of the Medical Systems team, to participate in training all levels of staff in the Allocate Healthroster system. To be a focal point for the roster maintenance of Medical rosters, liaising with clinical rota coordinators and ensuring the compliance and governance of contractual rules.
Main duties of the job
The post holder will maintain the build and running of medical rosters via Allocate HealthRoster, whilst engaging with clinical managers and other departments across the trust.
You will be expected to review and maintain quality of rosters, update with leave, sickness, and aid doctors with any swaps and updates of the rosters.
Daily actions will require the production of various reports from the system for use within the trust and externally.
The role will also be responsible for discussions with clinical Rota coordinators & Medical HR for area to ensure slots and rota patterns are correct, and build for full rotational period in Allocate, as well as carry out various training for clinical and non-clinical staff.
Job responsibilities
The post holder will maintain the build and running of medical rosters via Allocate HealthRoster, whilst engaging with clinical managers and other departments across the trust.
The post holder will be expected to review and maintain quality of rosters, update with leave, sickness, and aid doctors with any swaps and updates of the rosters.
The post holder will produce various reports from the system for use within the trust and externally.
Responsible for discussions with clinical Rota coordinators & Medical HR for area to ensure slots and rota patterns are correct, and build for full rotational period in Allocate.
Present system training for clinical and non-clinical staff where required, as well as coordinate with departments and medical education in regards to local and trust inductions to present systems and team.
Ensure all data in the roster is reflected correctly using ESR/Lead Employer/Health Education England data.
The post holder would be required to deal with large amounts of data some of which would be of a sensitive nature e.g. payroll information. To provide system admin logins on Employee Online/Allocate Me for general users and access to Healthroster for roster builders.
Assist the Medical Systems Project Manager and Team Leader where necessary with builds during the full trust roll out of Electronic Medical Rostering.
To provide general system maintenance ensuring high levels of accuracy. The administrator would be expected to troubleshoot for problems encountered by staff in the absence of the senior staff thus minimizing calls to the support desk.
The administrator would be expected to ensure vigorous adherence to all trust data protection protocols.
The post holder would be expected to escalate all issues of risk to the roster manager.
To participate in all necessary mandatory training required for the role. To support and assist the support assistants where required, providing training to them, ensuring they complete their work in a timely manner and carry out their workload when on annual leave.
The above list is not exhaustive and the role may change slightly as the implementation progresses.
Person Specification
Qualifications
* Higher National Diploma in IT, or equivalent
Experience
* Experience in a rostering administration role
* Experience of using Microsoft Office applications
* Experience of working with computer based rostering systems.
* Evidence of cross-organisational working
* Evidence of supervising junior staff
* Experience of working in a Medical Staffing background
Knowledge
* Knowledge of Medical Contractual rules, including EWTD
* Knowledge of workforce issues in the NHS & Rota working patterns
Skills
* Ability to communicate and understand complex technical information
* Ability to explain technical issues in a nontechnical and non-threatening way to users
* Ability to work unsupervised, able to manage own time and workload
* Problem solving, logical troubleshooting and analytical skills
* Acute attention to detail, and ability to ensure contractual rules followed
* Developed interpersonal skills and able to communicate both verbally and in writing at all levels both internally and with external organisations.
* Ability to build a rapport with clinical, admin & clerical and managerial teams
* Flexibility - adapts to ensure achievement of objectives within changing environment
* Able to accept advice and give help when needed
* Adheres to local and national legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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