On behalf of Network Rail, we are looking for a Training Administrator Inside IR35 for a 12 month contract based Hybrid working (2 days per week in Milton Keynes and remaining WFH).
Network Rail is at the heart of revitalising Britain's railway. From Crossrail - Europe's largest civil engineering project - to investment in world-class stations and major programmes of electrification, we are involved in some of the most ambitious and diverse ventures that this country has ever seen. We at Network Rail are dedicated to becoming one of Britain's best employers and believe this starts with placing the candidate at the heart of everything we do!
The main duties and responsibilities of the Training Administrator would be to:
* Be responsible towards processing and managing all aspects of periodic training demand for all customers within Routes and National Functions.
* Actively monitor and report upon periodic training demand with internal processes, stakeholders, and customer groups.
* Actively triage and manage the generic inbox to respond/resolve generic enquires within the agreed SLAs.
* Investigate upon data and provide reports on a periodic basis to Professional Development & Customer Consultants and management (on need basis).
* Support the Professional Development & Customer Consultant in building relationships with customers and stakeholders.
* Liaise with colleagues across L&OD teams to provide customers with expected levels of assurance and governance around demand management.
* Assist with the business planning process by being responsible for data entry across systems.
Essential:
* Strong previous Administration experience.
* Excellent interpersonal and communication skills.
* Knowledge of using Microsoft 365 suite, especially Excel and SharePoint.
* Strong data-analytical skills.
* Strong customer focus.
Desirable:
* Knowledge of using Network Rail systems such as Oracle and Cygnum.
* Experience of reporting data.
* Knowledge of Learning, Personal and Organisational Development.
* Knowledge of Operating railway.
Please be aware that this role can only be worked within the UK and not Overseas.
Network Rail is an equal opportunity employer and values diversity. They welcome applications from everyone.
Disability Confident
As a member of the Disability Confident Scheme, Network Rail guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. This scheme encourages candidates with a disability and/or neurodivergence to apply.
Armed Forces Covenant
Network Rail guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
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