Job Description
As a Collections and Delivery Driver for DPD, you will serve as a crucial point of contact for our customers. Your role is instrumental in upholding our reputation for excellence in parcel collection and delivery services. The timely and professional execution of your duties is paramount to our success.
Key responsibilities include:
1. Represent DPD with professionalism during all customer interactions.
2. Adhere strictly to collection and delivery schedules, ensuring punctuality at all times.
3. Operate a 7.5 tonne vehicle in full compliance with road safety regulations.
4. Efficiently manage a daily workload of approximately 50-60 collection and delivery points.
5. Assist in the meticulous loading of parcels at the depot prior to commencing your route.
6. Utilise provided equipment, such as the sack barrow/hand truck, to safely handle heavier items.
7. Maintain accurate records of all collections and deliveries.
8. Promptly report any issues or discrepancies to the relevant supervisory staff.
9. Consistently uphold DPD's standards of customer service excellence.
10. Ensure the security and integrity of all parcels in your care throughout your shift.
This role demands a high level of responsibility, attention to detail, and commitment to customer satisfaction. Your performance directly impacts the company's reputation and operational efficiency.
Qualifications
What we’re looking for:
To be considered for the role you must have:
11. A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
We are also looking for you to demonstrate that you:
12. Recognise the value of providing great customer service
13. Can work to deadlines, are flexible and always go above and beyond
14. Are friendly, approachable, positive, resourceful and professional
15. Are able to multi-task and problem solve
16. Ability to lift, load and carry
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
17. Holiday trading
18. Enhanced maternity and paternity package
19. Free life assurance of 4 x salary on joining the pension scheme
20. Unum Help@Hand - essential health and wellbeing services for you and eligible family members
21. Health Kiosks visiting every location
22. Vitality at Work
23. Free On Site Parking
24. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
25. Milestone Days off to celebrate with your family and friends
26. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses