Job Title: Store Manager
We have a wonderful opportunity for an experienced Retail/Sales Manager to join a highly successful Self-storage business who are going through a rapid phase of company expansion, operating within a fast growing and secure industry. This is a truly exciting and varied role for someone seeking a new challenge.
About You:
We are looking for a goal orientated manager with a proven management and sales track record. The ideal candidate has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised and can manage their own and other’s time effectively. Self Storage experience would be ideal, but is not necessary. However, people management experience and a record of achieving KPI’s and budgets is essential. The key aspects of the role are converting sales, people management and administration.
What we’ll give you:
• Staff discount on storage and retail products
• Training and development programme
• Great bonus scheme
• Contributory pension scheme
• 30 days holiday, including bank holidays.
• Employee 'free perks’ scheme
• Private medical cover
What you’ll do:
Sales and Customer Service
o Convert sales and help customers make informed decisions
o Achieve sales targets by maximising sales opportunities
o Provide outstanding customer service, always keeping our values in mind
o Resolve customer complaints, address customer concerns, and explain company or store policies
Store growth and development:
o Meet the revenue and growth targets, and control costs within a reasonable jurisdiction
o Manage the growth and development of the store and employees
o Demonstrate an active approach to achieve goals and objectives
Manage and train employees:
o Recruit, train, develop and support staff to keep the standards of your team high
o Motivate staff to give their best results
o Provide high levels of leadership, encouragement, training, and support in order to help others achieve their results and meet their budgets
Administration:
o Create and implement effective marketing plans, and monitoring and reviewing results at regular intervals
o Promote the store in the local community by networking and liaising with local shops and businesses
Please apply now for immediate consideration and to secure a wonderful opportunity within a fast growing, highly profitable business, which offers lots of scope for career progression