Here is a refined version of the job description with improved formatting and clarity:
Job Description
Role
Are you interested in joining a growing independent ISP?
We are currently experiencing increased demand for our services, with growth plans to establish ourselves as the leading independent ISP in the UK.
Our goal is to bring pure fibre internet services to thousands of residents and businesses across Kent and beyond, utilizing our own in-house engineering and delivery teams.
With this growth and the exciting opportunities it presents, we are looking for a dynamic individual to be part of our team.
Some benefits include:
* Internal progression opportunities
Key Responsibilities
* Providing 2nd Line Support to end users
* Analyzing and resolving problems to ensure customer satisfaction
* Customer support via telephone, tickets, and online helpdesk
* Assisting first line analysts with more complex issues
* Supporting and maintaining infrastructure systems – VOIP and Linux Operating Systems
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