Mackie Myers is partnering with an exciting global B2C organisation that are well known within the FMCG sector. The role of the Global Account Manager is to build strong, partnership-based relationships with key strategic customers. This ensures that the organisation consistently achieves the best possible financial returns and maintains sufficient customer coverage willing to purchase targeted volumes at set prices. Success in this role guarantees that the organisation has a robust customer base in the market, providing ample product placement options. The Global Account Manager will drive in-market demand for products through effective customer competition, boosting sales and achieving price targets while maintaining optimal inventory levels.
Responsibilities
* Maintain Regular Contact: Proactively engage with key accounts, offering tailored solutions and high-level product advice to boost sales returns. Ensure services are professional, timely, competitive, effective, and profitable.
* Customer Planning: Develop customer plans through regular interactions, including formal reviews, to identify needs, solutions, and mutual commitments.
* Collaboration with Planning Team: Ensure customer forecast requirements are accurately communicated and aligned with supply capabilities.
* Customer Advocacy: Act as the customer advocate, liaising with internal teams to manage opportunities and risks.
* Market Monitoring: Track competitor activity and customer buying influences, formulating plans to maintain competitive advantage.
* Portfolio Management: Oversee revenue, margin, inventory, and market share to achieve targets, and develop strategies to meet these goals.
* Performance Improvement: Drive execution and performance improvements, leveraging growth opportunities and enhancing brand strategy.
* Risk Management: Identify and manage risks effectively, ensuring they are communicated across the network.
* Crisis Management: Handle adverse situations with a positive attitude and effective management.
* Reporting: Produce insightful and timely management reports to enhance business understanding.
* Transformation Leadership: Stimulate innovative thinking and influence both the enterprise and customers.
* Distribution Channel Monitoring: Identify opportunities to increase efficiency or add value through new distribution methods.
* Administrative Ownership: Ensure process compliance and resolve issues and complaints promptly.
The successful candidate
* Track record in identifying opportunities, generating leads and negotiating terms.
* Experience within the FMCG sector alongside large retainer account management experience,
* Track record in building rapport and strong relationships with senior stakeholders.
What is on offer:
* Base salary of £80,000-£85,000
* Bonus, private medical, pension contributions
* London based with 2/3 days in the office
* Flexible working solutions
* Progression opportunities