Job summary The Op COURAGE service is a specialist mental health team for Military Veterans, based in the community. We are looking for a Team Secretary, to cover Maternity Leave, on a fixed term contract. You would work closely with another Team Secretary and ensure that tasks are shared and progress handed over successfully. As a Secretary and often the first point of contact for service users and professionals, you would be giving the 'first impressions' of our service. Therefore, your role is key to helping us provide a positive experience. Main duties of the job You would be providing team secretarial and administration support service to the Op COURAGE Service and the leadership team. This is a blended role, working as the first point of contact for all team calls and queries, by managing the office telephone line and operating the team email inbox, as well as providing support to the leadership team by organising key meetings, taking minutes, supporting with data reporting, and managing invoices. As you would often be the first point of contact for the service, you would be able to provide a sensitive communication approach, ensuring that all service users and professionals that contact the service are met with a friendly and professional attitude. You will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and colleagues across the Trust. About us EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including; Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible Employer The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment Join our Staff bank What is Staff Bank? Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times. All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year pa pro rata Contract Fixed term Duration 12 months Working pattern Full-time, Part-time Reference number 364-A-8406 Job locations The Lakes Colchester CO4 5JL Job description Job responsibilities Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band. To provide a first point of contact for the Op Courage Team via the telephone line, for internal and external queries, answering them where possible and otherwise signposting to the relevant member of the clinical team. Open and sort incoming emails and other post in a timely manner, and where appropriate, escalate queries to the leadership team To provide a full and confidential secretarial and administrative service to the Op Courage leadership team. The complexity of this role requires a high degree of organisation skills particularly in time management. To organise meetings as requested by the Op Courage Leadership, including collating agenda items and disseminating agendas and relevant papers in a timely manner. To attend and take notes of meetings as required and be responsible for the production of reports and notes in accordance with the agreed format. Help to ensure action points from meetings are followed up and that matters are brought forward as appropriate. To take lead responsibility for organising workshops and conferences and other functions as directed including communication to attendees, booking venues, organising catering, attendance on the day and taking or typing notes from the event. To support the Op Courage Leadership on projects and tasks which require administrative support and management as appropriate. To work autonomously on own initiative to manage workload and prioritise tasks in support of the Op Courage agenda. To ensure that there is an efficient and effective electronic and manual filing and retrieval system in operation with a functioning brought forward system. Arrange for the safe destruction of correspondence and files in accordance with statutory and locally defined timescales. Manage and administer procurement and ordering procedures and systems, including receiving, checking and coding relevant invoices in a timely manner in accordance with standing financial instructions. Collate and administer reports, including performance reports and action logs, to ensure that the Op Courage Leadership Team are provided with accurate and timely reports. Job description Job responsibilities Please note that this role outline serves to provide an illustrative example of the duties and responsibilities you may be expected to undertake during the course of your normal duties. It is not an exhaustive list and you will therefore be required to undertake other responsibilities and duties that are considered to be commensurate with the band. To provide a first point of contact for the Op Courage Team via the telephone line, for internal and external queries, answering them where possible and otherwise signposting to the relevant member of the clinical team. Open and sort incoming emails and other post in a timely manner, and where appropriate, escalate queries to the leadership team To provide a full and confidential secretarial and administrative service to the Op Courage leadership team. The complexity of this role requires a high degree of organisation skills particularly in time management. To organise meetings as requested by the Op Courage Leadership, including collating agenda items and disseminating agendas and relevant papers in a timely manner. To attend and take notes of meetings as required and be responsible for the production of reports and notes in accordance with the agreed format. Help to ensure action points from meetings are followed up and that matters are brought forward as appropriate. To take lead responsibility for organising workshops and conferences and other functions as directed including communication to attendees, booking venues, organising catering, attendance on the day and taking or typing notes from the event. To support the Op Courage Leadership on projects and tasks which require administrative support and management as appropriate. To work autonomously on own initiative to manage workload and prioritise tasks in support of the Op Courage agenda. To ensure that there is an efficient and effective electronic and manual filing and retrieval system in operation with a functioning brought forward system. Arrange for the safe destruction of correspondence and files in accordance with statutory and locally defined timescales. Manage and administer procurement and ordering procedures and systems, including receiving, checking and coding relevant invoices in a timely manner in accordance with standing financial instructions. Collate and administer reports, including performance reports and action logs, to ensure that the Op Courage Leadership Team are provided with accurate and timely reports. Person Specification Education Essential Good written and spoken English NVQ3 or equivalent experience Experience Essential Previous experience of working within the NHS Experience of providing secretarial / PA support Person Specification Education Essential Good written and spoken English NVQ3 or equivalent experience Experience Essential Previous experience of working within the NHS Experience of providing secretarial / PA support Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Essex Partnership University NHS Foundation Trust Address The Lakes Colchester CO4 5JL Employer's website https://eput.nhs.uk/ (Opens in a new tab)