Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist Role and Responsibilities
1. Meeting and greeting patients, providing a great first impression and patient journey
2. Booking and amending appointments, answering the phone, updating patient records
3. Co-ordinating the care packages for our patients that has been provided by our clinicians
4. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
5. Excellent customer service skills face to face, telephone and via email
6. Supporting the Practice Manager and clinical team with the smooth running of the practice
7. Handling payments
8. Accessing sensitive information whilst maintaining patient confidentiality
Minimum Requirements
1. Ability to be positive and professional in a fast-paced environment
2. Previous administration or receptionist experience, preferably within a healthcare setting
3. Strong communication skills face to face, via telephone and email
4. Proficient with Microsoft Word and Outlook with overall strong organisation skills
5. Previous experience with promoting company products and services
6. Preferred Dentally experience
Benefits
1. Competitive pay rates and the opportunity to increase this through training and development
2. Access to MyHealthcare for free support, advice, and treatment for health-related issues
3. My Bupa Extras - discounts at your favourite retailers
4. Access to discounts at gyms and fitness facilities across the UK
5. Mental health support through our Employee Assistance Programme (EAP)
6. Discounted dental insurance which can be extended to immediate family members
7. Additional health and wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan
8. Wagestream - Access your income before payday
9. Access to career pathways and support throughout your working life with Bupa Dental Care
10. And many more, just ask.
So why wait? Apply now to be part of a brilliant team. To find out more about working with us, find us on LinkedIn, Facebook and Instagram. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
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