A Vacancy at Epsom and St Helier University Hospitals NHS Trust.
The ER Manager will work closely with the Senior ER Manager and Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the Trust. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.
A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service. They will develop long-term, value-added Employee Relationsprocesses and practices designed toenable cases to be managedin line with best practice and legal guidelines. This will also include the monitoring of ER casework and establishing and running regular KPI reports.
They will beresponsible for the day to day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.
The role will also support the provision of first level advice on Employee Relations queries to promote a resolution based approach and to refer to the ER team where required.
Employee Relations casework
• Support and develop an effective specialist advisory service across the range of employee relations matters ensuring the provision of professional, expert and technical guidance and support in line with policies and procedures.
• Facilitate and lead on complex employee relations cases, advising managers on best ER practice ensuring that advice given complies with good employment practice, employment legislation and Trust-wide standard
Team Management
• Responsible for the day to day management of the ER Advisors.
• Manage and develop the performance and capability of the Advisors including setting performance standards, promoting regular feedback and carrying out annual appraisals.
• Identify, undertake/implement and any relevant recruitment, development and training for the team as necessary.
• Hold responsibility for undertaking sickness absence monitoring, return to work interviews, approval of annual leave in line with the Trusts policies and procedures
• Responsible for overseeing the workload of the Advisors and allocating new casework appropriately.
• Ensure that cases allocated to team members are completed to a high standard and within the appropriate timeframes.
We offer an extensive range of services, including cancer, pathology, surgery, and gynaecology to 500,000 people in south west London and north east Surrey. We operate two busy general hospitals, Epsom Hospital and St Helier Hospital, and run services from other locations, including Sutton Hospital.
St Helier Hospital is home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children, while Epsom Hospital is home to the South West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals have Accident and Emergency departments (A&E) and Maternity services (Obstetrics).
We also play an active role in the local healthcare economy, and are the lead provider in two innovative health and care partnerships.
In Surrey Downs (that’s the Epsom, East Elmbridge and Dorking areas), we have partnered with CSH Surrey, the three GP federations in the Surrey Downs area, and Surrey County Council (who are an associate member), to provide adult community health services. This innovative partnership is called Surrey Downs Health and Care.
In Sutton, we have joined forces with the London Borough of Sutton, Sutton GP Services and South West London and St George’s Mental Health Trust to provide adult and children’s community health services and sexual health services to local people. Together, we are called Sutton Health and Care – you can visit our website
Please see the attached supporting job description and person specification document which contains more information about the role and requirements.
If you can demonstrate the skills and experience to succeed in this role then the post could be yours. Tell us in your application how you meet the essential criteria in the attached person specification
This advert closes on Friday 13 Dec 2024