Rutherglen and Cambuslang Foodbank Manager - Job Description
Rutherglen and Cambuslang Foodbank operates three Distribution Centres which are open at various times throughout the week. We are an established Charity and provided help to approximately 9,000 people last year.
Role Description:
To oversee all aspects of the Rutherglen and Cambuslang Foodbank and ensure that the Foodbank operates using the agreed operating model as follows:
Recruiting volunteers including reference checks, disclosure checks if required, obtaining signed confidentiality agreements and GDPR agreements
Recruiting, supporting and training Duty Managers
Ensuring that the Foodbank meets Health and Safety standards
Developing, updating and ensuring adherence to all policies and procedures
Ensuring that all volunteers work within the boundaries of the confidentiality agreement
Identifying volunteer training needs
Ensuring that the Foodbank meets Environmental Health Standards
Communicating frequently with all relevant people including churches, volunteers, Trussell Trust, Referring Agencies, Trustees etc.
Ensuring that the Foodbank updates the online database, website, X (formerly Twitter) and Facebook
Communicating with media and promoting the Foodbank service in a positive way
Organising Foodbank representation at community events
Maintaining awareness of the benefit system, changes to it, and the impact of changes in the operating trends and environment on the Foodbank and its plan
Developing the Foodbank strategy in partnership with the Foodbank Trustees
Developing the Foodbank strategy in partnership with Trussell Trust
Undertaking Trussell Trust Governance Health Checks as required
Key Outputs (in no priority order)
Ensuring sufficient food collections are organised to provide sufficient stock to support current and future Foodbank growth and organising the purchase of food as and when required.
Liaising with the Warehouse Manager regarding the day-to-day running of the warehouse including volunteers, monitoring stock requirements and stock and statistical records
Organising the logistics and re-supply of food to Distribution Centres in conjunction with relevant Managers
Taking overall responsibility for volunteer drivers for ad hoc uplifts from donors, as
required, in conjunction with the Transport Manager
Taking overall responsibility for the management of the all volunteers in the Foodbank, Distribution Centres and Warehouse
Organising and facilitating training requirements for volunteers
Managing the volunteer rota to ensure the best use of volunteers
Working with existing referrers, funders, volunteers and supporters to grow the Foodbank identifying problems through regular visits and liaison
Undertaking regular talks to the referrers and donors to raise Foodbank awareness and funds
Bring to the attention of the Foodbank Convenor concerns about the running of the Foodbank
Ensure compliance with Health and Safety and Environmental regulations for both warehouse and Distribution Centres
Producing Foodbank reports and statistics, for the monthly meeting, for the Trustees
Monitoring the users of the Foodbank through the network database and minimise any potential, or actual, abuse through liaising with referrers and Distribution Centre volunteers
Maintain a Foodbank phone and Email account
This list is not exhaustive. Other duties may be required as directed by the role or by Rutherglen and Cambuslang Foodbank Trustees, with the proviso that, normally, any changes of a permanent nature shall be incorporated into the job description in specific terms.
Reporting Arrangements: monthly to the Trustee responsible for your direction, support, and ongoing training and development.
Duration: the post is offered initially for 24 months, and is expected to continue beyond that date, subject to appropriate funding.
Working pattern: the work should fit within the operational requirements of Rutherglen and Cambuslang Foodbank and there will also be a requirement for evening and weekend work to fill this role (for example, community events, supermarket collections at weekends and speaking engagements, sometimes in the evening, etc.).
Hours will be flexible to accommodate this within the 24 hour per week working time.
Working location: within Rutherglen and Cambuslang area.
Regular travel will be required to visit the locations in Rutherglen and Cambuslang and further afield, e.g. for conferences or to visit other Foodbanks. You should have a UK driving licence.
A small office is available, but it is not suitable for lone working.
Reasonable travel expenses will be paid.
Holidays: 120 hours annual leave plus public holidays (or time in lieu, if appropriate, after discussion with line manager).
Salary: the salary offered is £17.5k to £19.5k
Training to be provided:
Foodbank governance, administration and operations
IT training, as required, with specific databases and tools used by Rutherglen and
Cambuslang Foodbank
Health and Safety including manual handling
Environmental Health
Other training, as appropriate