Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills. The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.
Fixed term until March 2026 (extension subject to funding)
£24,467 (pro-rata) per annum + £2,742 (pro-rata) Island Allowance + 6% pension contribution
More about the job
We are looking for a self-motivated, enthusiastic team member with excellent interpersonal skills, the appropriate technical skills and a commitment to the work of the CAB service.
Responsibilities
As an Energy Project Officer you will be required to provide vital energy advice and assistance to individuals and households throughout the Western Isles, offering:
1. Energy efficiency advice
2. Tariff and heating advice
3. Dealing with billing enquiries
4. Advice on switching suppliers
5. Payment methods and fuel debt advice
Advice will be provided via in-person appointments in the Bureau, home visits, telephone or email.
The Energy Project Officer will be supported to undertake and obtain the City & Guilds Energy Awareness (level 3) qualification, unless already achieved.
A full driving licence is essential with access to a car as some travel may be necessary.
How to apply
For further details and a recruitment pack, please use the links at the bottom of this page or contact:
Lynda MacLean - CEO
Email: Lynda.MacLean@wicas.uk
Tel: 01870 602421
Applications must be received by 5.00pm on Wednesday 15th January 2025.
About the employer
The Western Isles Citizens Advice Service is committed to equal opportunities both in service provision and employment.
The Western Isles Citizens Advice Service is a local, independent charity which provides free, impartial and confidential advice and information to the whole of the Western Isles through four offices - Lewis, Harris, Uist and Barra. We deliver support and guidance on a range of topics, giving people the information they require to deal with any situation and improve their lives.
Registered as a charity by the Inland Revenue. Scottish Charity No.: SCO15018
Western Isles Citizens Advice Service is a company limited by guarantee. No.: 270038; Registered Office: 41-43 Westview Terrace, Stornoway, Isle of Lewis, HS1 2HP
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