Job summary A fantastic opportunity has arisen for an enthusiastic individual to join the General Surgery Secretary team within the Surgical Centre. We are looking for motivated and ambitious candidates to provide valuable support to our growing specialty teams Applicants should already possess 4 GCSEs (grades 9-4) or equivalent, knowledge of MS office, general office experience and have a helpful nature, approaching tasks with an enthusiastic and focused attitude. Main duties of the job The post holders will undertake general support duties within each team, helping to ensure an efficient and well-rounded service is provided. They will be expected to move around the teams to meet service needs and work accurately to deadlines with the ability to manage and prioritise their own workload, after induction training. This will include all aspects of secretarial duties, predominantly audio transcribing patient letters and clinical correspondence, alongside scanning, filing and any other support tasks requested by the Medical Secretaries and Supervisors. The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels. The successful applicants will work as part of a team and will gain valuable experience in the day-to-day management of busy Medical Secretaries offices. About us This is a wonderful opportunity to join a great team of established Medical Secretaries, who will be available to offer training, support and guidance as they welcome you into this role. This is a growing service in the Shrewsbury and Telford Hospital NHS Trust and this role will provide vital support to the existing team to ensure we maintain our quality of service to our consultants and, ultimately, to our patients. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum/ pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number 223-SMS-236 Job locations The Royal Shrewsbury Hospital Shrewsbury SY3 8XQ Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Job description Job responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. Person Specification Qualifications Essential 4 x GCSE's Grade 9-4 English and Maths OCR / RSA word processing Level 1 or equivalent experience Desirable OCR / RSA word processing Level 2 / 3 NVQ Business / Medical Admin Level 2 / 3 Experience Essential Experience of using Microsoft Office Programmes Previous general office / admin experience Experience within a customer care role Audio typing experience Desirable Knowledge of PAS systems Knowledge of NHS working practices including NHS Policies and Procedures Skills Essential Experience of customer care and excellent communication skills Good standard of spelling and grammar Person Specification Qualifications Essential 4 x GCSE's Grade 9-4 English and Maths OCR / RSA word processing Level 1 or equivalent experience Desirable OCR / RSA word processing Level 2 / 3 NVQ Business / Medical Admin Level 2 / 3 Experience Essential Experience of using Microsoft Office Programmes Previous general office / admin experience Experience within a customer care role Audio typing experience Desirable Knowledge of PAS systems Knowledge of NHS working practices including NHS Policies and Procedures Skills Essential Experience of customer care and excellent communication skills Good standard of spelling and grammar Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust Address The Royal Shrewsbury Hospital Shrewsbury SY3 8XQ Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)