GLL is looking for a Centre Swim School Lead to work at Botwell Green Sports & Leisure Centre in Hayes, Middlesex within the London Borough of Hillingdon, for 25 hours per week. The Centre Swim School Lead is the link between our customers, swimming teachers and the leisure centre team. You will be responsible for a centres swim school programmes, including school swimming and all other swim school course products.
This key role provides technical support to the centre teams to ensure the smooth running of the lessons and high-quality, consistent level of customer service. Your role will bring organisation and structure to the swim schools as you develop a plan to manage the programme, lead and inspire your swimming teachers and grow the income and number of pupils learning to swim. This role offers a real opportunity to affect positive change, get closer to GLL’s National Aquatics Team.
You’ll no doubt be an experienced swimming teacher looking for the next stage in your career and be full of ideas of how to make things better. We’ll offer in-house training to support you with your role as well development opportunities such as ‘train the trainer’ and the STA Tutor training programme.
What you need:
1. Be a fully qualified swimming teacher
2. Hold a Level 2 Certificate in Teaching Swimming (STA or Swim England/Swim Wales/Swim Scotland/Swim Ireland).
3. A real focus on customer service.
4. Passion and personality
5. Knowledge of health and safety
6. Be a great team player
7. If you’ve worked with CoursePro, it would be beneficial but not essential.
As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.
What you’ll do:
8. Manage, grow and review diverse Swim school programmes
9. Focus on Pupil progression and attainment
10. Drive income and retention
11. Oversee and impact lesson delivery and quality
12. Manage, Mentor and develop your team of Swimming Teachers
13. Recruitment of new Teachers
14. Deliver first-class customer service
15. Deal with customer queries and complaints
16. Create an positive customer journey
17. Utilise marketing resources to promote products and engage customers and staff
18. Oversee the school swimming programme and pupil attainment
19. Engage In community agendas
20. Support mobilisation and demobilisation as required
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
21. A Values driven organisation
22. Learning & development to support career development
23. Good Pension schemes
24. Discounted gym membership for you and your partner.
25. A part time permanent position
26. Industry leading rates of pay
27. opportunity to join the GLL Society and have a say in how we are run plus associated social events
28. Exclusive discounts on our villas in Portugal
29. Exclusive discounts on our Ski chalets in Bulgaria
30. Health assurance
31. Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
32. Discounts across thousands of retailers (GLL Extras)
33. 25% off Red Letter Days
34. 25% off Buy A Gift
35. 20% off GLL spa experience treatments and associated products.
36. Ride to work scheme
37. Free eye tests and discounted glasses